Lana L.
Do not order through there website use…
Do not order through there website use Amazon if you want to try it. They will not pay for your delivery on the return so you have to pay out of pocket if you deal with them. I paid for priority mail waited 6 days to contact them because of the weekend. To find out they never sent my 2 wigs i ordered because of a security protect they said. Straight lied to me then sent 1 wig that wasn't human hair as advertised.Your dealing with the dealer who doesn't understand good business practices which Amazon has down to a science. I will never do business with them again. Go through Amazon and at least your better protected.
Response from JALIZANov 28, 2024
Hi Lana, We sincerely apologize for any inconvenience caused during your shopping experience. We have verified that you placed an order through our official website, but it was flagged by our risk control system. To prevent potential credit card fraud, the shipping was delayed while awaiting your information verification. We are more than willing to resolve this issue and offer a refund if needed. Please check your email for a message from our customer service team, as we have already reached out to you. Thank you so much for your understanding and support. Best JALIZA TEAM