JagexReviews of jagex.com

If you need player/customer support, forget it. Need help from the community employees? Get 4000 upvotes on reddit first! If theres a problem with your account, contacting customer support is like asking the hacker to return your account.

Hadn't heard of it until I was scammed via my phone number to authenticate a purchase of £25. I still don't know what Jagex is but its a scam.

How can you have no customer support? This is costing them a lot money... so many paying customers leaving the game because the y have issues with their account.

if you like to spend hours of your life after your account has been hacked just to continue getting nowhere speaking to someone is completely out of the question. Then Jagex supports the place to be, beyond me how games 100 times smaller have and are better support than a company almost worth a billion most pathetic customer support I've personally seen its 2021 where's your live support team at the pub ?

I bought a subscription and got to play for a day before being wrongly given a permanent and unappealable ban for major macroing. It was actually kind of hilarious and it saved me from getting back into runescape. Either way, I got randomly permanently banned for no reason and all my attempts at contacting support were futile. So it seems to be a pretty bad company.

all things disappeared yesterday acc not hacked jmods and jagex scammers return my stuff

trash game spew2ans "special" cba

I never heard of this company until it started taking money out of my account!!! So I looked it up, the games look awful! Give me my money back! I had to change my card number and now can't access the 50 cents in my account, which would be 105$ that I needed today. But jagex screwed that all up!