JagexReviews of jagex.com

The costumer service of Jagex is iterally disgusting!!!!! how the F... are u guys bein able to be a company if u have a support center which is not reachable!! They even Ban accounts out of no reason just as the only thought ur doing something wrong. And ur account is gone. literally make up nonsence to delete your account

If I could put 0 stars this would be a negative 20 star business. Do not spend money on them. They charged my PayPal after I had unauthorized another payment and refuse multiple times to give me my money back after they charged me and I have not used their product in MONTHS. Soon as they sold their company I stopped doing anything with it because of them siphoning my information. They need to be shut down and sued for how completely garbage they are.

Jagex is god awful at customer support seeing as how you can never even talk to an actual person. They hide behind automated responses for everything. "A team member of our player staff has carefully reviewed..." apparently means sending out the same automated email for everything, even requesting information that was already provided. The fact that Jagex has 0 human customer support shows you how much they value $$$ over the actual players

Trash company they banned me for suspicion and refused to provide evidence for their own "protection." Absolutely awful communication and I will never make a purchase from them again.

jeg hade en gammel acc ..det er over 1 år siden jeg været inde på ... nu har jeg lige prøvet at log ind så den ban i marts måned 2021 for Real world trading den bliv hacket ,,,, de nok prøve at sælge mine 4 santa hat start spil i Ca 2005 RS1 nu profil i RS3 og ban lidt øv at miste sin acc på hack

Worst company in existence. They set the standard (annoying) auto-renew membership feature as usual. Filed for a refund, was supposed to receive a response in 2 days. Received a response 3-4 days in my email, then they locked my account because I filed a claim with my bank because they wouldn't respond. How much worse could your company be? 0 Stars

Good game, bad customer service.

Worst ever, I paid to buy bonds and didn’t recieve anything in return when making a dispute they blocked my account till I pay what’s owed. Rather than contacting me about the issue they just block accounts. They go unaswer all email you do through there website! I ended up paying twice so I can access my account and I was hoping I have my money back as soon as they discover the problem. But they don’t even contact you!