JADE Learning Reviews | Read Customer Reviews of jadelearning.com

JADE LearningReviews of jadelearning.com

3.8267 reviews
Vocational Training

JADE Learning

About JADE Learning

JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards.Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job.JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.

JADE Learning (jadelearning.com) has 267 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: jadelearning.com
Website: jadelearning.com
Category: Vocational Training
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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JADE Learning reviews

Showing 46 reviews with 1 star · Clear filters

John from T.
Jul 1, 2026
Extremely disappointed!
I was so disappointed how few topics the course covered. It certainly covered only the minimum requirements for electrical license renewal. I don’t think we even covered all of Chapter 1 of the NEC. I ended up waiting more than an hour for the timer to expire. That’s an hour lost that I could have done some real learning!
Response from JADE LearningJul 6, 2026
Thank you for the detailed feedback, John. We're sorry to hear the course content felt lacking and that you had to wait out the timer without engaging material to fill that time. We sincerely apologize for the inconvenience and appreciate you letting us know.
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Robert Y.
Jul 1, 2026
Website needs work
In all the years of using Jade, worst experience ever, had to use a different website to complete my training because I couldn’t log in…now I need to make contact for a refund for a course that I paid for and couldn’t use!
Response from JADE LearningJul 6, 2026
Thank you for your patience, Robert. We're glad to let you know that we have processed a refund for the duplicate purchase, and we also have a course completion on file for you. If there's anything else we can help with, please don't hesitate to email us — we're happy to provide individualized support!
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David H.
Jul 1, 2026
After 20 years of Jade, I’m done
New format is not nearly as conducive to absorbing/retaining the new code material as the old format. I’ve used Jade for 20 years. It is more expensive than other CE’s, but I was always glad to pay it because the format & content was VERY good. I wanted to learn the application of new code changes & Jade was great for that. Not so much anymore. I told everyone I know how good Jade was, not anymore. I will go back to Jade next year to see if it’s the same (new) format & if it is I’ll go elsewhere. Previously you didn’t have to pay until you were done w/the course, now you pay before you begin.
Response from JADE LearningJul 6, 2026
Thank you for sharing this, David, and for your incredible 20 years with Jade Learning. We're truly sorry the new format didn't meet the high standards you've come to expect. Your feedback on course structure and pricing changes is valuable, and we sincerely apologize for the inconvenience.
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David H.
Jul 1, 2026
Jade didn't Report Completion Timely
Jade didn't Report Completion of Course to State Immediatly Like Pace. Had to Wait Weeks. No Response to my emails. I Finally had to call to get Results Which were my downloading my Completion Certificates to the State My Self.
Response from JADE LearningJul 6, 2026
We're so sorry for the inconvenience this caused, David. We apologize for the delay in reporting your completion and the lack of response to your emails. We are here if you need any further assistance, and if this issue has not yet been resolved, we will be happy to make it right.
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Roy
Jul 1, 2026
Never got my hours reported to state of…
Never got my hours reported to state of Florida. Had to fax them myself. Worst service I have ever had!
Response from JADE LearningJul 6, 2026
Thank you for bringing this to our attention, Roy. We sincerely apologize for the inconvenience of not having your hours reported to the state as expected and for the experience you had. We appreciate your feedback and will make sure to look into what exactly happened that had this impact. We are truly sorry.
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Mikal
Jul 1, 2026
New system requiring real time hours
The new system where you have to spend 4 real time hours in a course even though you've completed all the content is a significant downgrade.
Response from JADE LearningJul 6, 2026
Thank you for your feedback, Mikal. We understand this change in the system has been frustrating, and we sincerely apologize for the inconvenience. We appreciate you sharing your experience and will take your feedback into consideration as we work to improve.
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