JADE Learning Reviews | Read Customer Reviews of jadelearning.com

JADE LearningReviews of jadelearning.com

3.8267 reviews
Vocational Training

JADE Learning

About JADE Learning

JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards.Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job.JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.

JADE Learning (jadelearning.com) has 267 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: jadelearning.com
Website: jadelearning.com
Category: Vocational Training
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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JADE Learning reviews

Showing 30 reviews with 3 stars · Clear filters

customer
Jul 2, 2026
I won’t use again
I did not like the way reciprocation worked. I never could get it to work out. The course was not enjoyable, the screen is full of the title and what you are looking at is so small. I have used JADE for years but I think I will try a different company in the future. It was so much better before
Response from JADE LearningJul 6, 2026
Thank you for your feedback. We're sorry to hear the experience didn't meet expectations this time around — especially given your years of loyalty to Jade. We apologize for the inconvenience with the course interface and will pass your comments along to our team.
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Dion D.
Jul 1, 2026
I had two different CEU classes that…
I had two different CEU classes that were not sent to Washington State L&I
Response from JADE LearningJul 6, 2026
We're sorry to hear your CEU completions weren't reported to Washington State L&I, Dion. Your concern has been escalated internally, and we will reach out to you directly to resolve this.
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Brian B.
Jul 1, 2026
Got my hours but had to rewatch videos…
Got my hours but had to rewatch videos that I already watched to complete required hours... Pain. and have the option to change the AI voice.
Response from JADE LearningJul 6, 2026
Thank you for your feedback, Brian. We're sorry to hear that you had to rewatch videos to complete your required hours and that the AI voice wasn't to your preference. We sincerely apologize for the inconvenience and will use your feedback to help improve the experience.
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Emil S.
Jul 1, 2026
The website wouldn’t let me expand the…
The website wouldn’t let me expand the screen. I had the same problem 2 years ago and tech support said they would address the issue. 2 years later it was the same screen. I took the course for 4 hours and at the end of my course the timer recycled so I had to take an additional 4 hours to get course credit. I desperately needed my continued education hours so I did the additional 4 hours. I finally received my credit and was able to renew my license. I have used jade for 20+ years but the last few experiences have been terrible. You’re courses cost almost double compared to other courses which I didn’t mind paying but seriously considering changing ce schools next year? If you don’t correct the screen issues that’s a definite no. You should be able to expand the screen to full screen. Every other webpage does. Anyway one very upset long time customer. If you can’t address my concerns being a loyal customer then I can’t express my disappointment enough.
Response from JADE LearningJul 6, 2026
Thank you for your loyalty of 20+ years, Emil, and for sharing this detailed feedback. We're truly sorry to hear about the repeated screen expansion issue and the timer recycling that cost you additional time. We sincerely apologize for the inconvenience this caused. Your concern has been noted and we will work to address it. We truly value your long-term commitment and hope to provide a much better experience going forward.
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Joshua C.
Jul 1, 2026
Jade learning team sent the document…
Jade learning team sent the document twice instead of the 2 separate CEUs to Oklahoma CIB. This caused me to have to call CIB to figure out why CEUs were not accepted and caused a delay in getting license renewed.
Response from JADE LearningJul 6, 2026
We sincerely apologize for the inconvenience this caused, Joshua. We will be sure to use this as a point of growth and improvement, and we truly appreciate your feedback. Thank you for bringing this to our attention — if you need anything else, please don't hesitate to reach out to us directly.
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John
Jul 1, 2026
Prefer Old Jade
New Jade was inferior to Old Jade
Response from JADE LearningJul 6, 2026
Thank you for your feedback, John. We're sorry to hear that the new Jade experience hasn't met your expectations. We appreciate your honest input and will take it into consideration as we continue to improve our platform.
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