Tina B.
I saw an ad for Jade Chains on…
I saw an ad for Jade Chains on Instagram and liked the look of one of their bracelets. So I ordered it for about $200 including shipping and taxes to Germany. What I received today does not feel like Jade or any stone at all. From what the material of the bracelet feels like, I think it’s resin only. Also it doesn’t sound like any natural material when I tap my fingernail against it. And it is much too light weighted for any natural material. I would try to hold a lighter against it and see if it burns, but I like the color. It’s a nice bracelet for $20, but $200 is way too much over the top. The box was nice though.
Response from JadechainsSep 28, 2026
Hi Tina, Thank you for taking the time to leave us your feedback on Trustpilot. We’d first like to clarify that your order amount was for the bracelet itself only — we already provided free shipping for this order. We also want to reassure you that the bracelet you received is made from 100% Guatemalan jade. We source the rough material ourselves, then cut, shape, and develop the design from the raw jade, so please feel completely confident about the material. You also chose one of our newer designs, and this particular shape has actually become a popular choice among many of our customers. You have a great eye for it. Thank you again for sharing your thoughts with us. Best, The Jade Chains Team