jacuzzibathremodel.comReviews of jacuzzibathremodel.com

We got an estimate of $28,333 to update our bath tub. The meeting dragged on, well over 45 mins to 2 hours when we finally asked how much would it cost. We were not thrilled with the options. But the price was shocking. The salesperson dropped it to 25k then a final 23k. We declined it all. 2 weeks later we got a follow up call. When I suggested they provide a price range before scheduling the man said maybe we are in the wrong market. I get mad every time I see this commercial on TV.

They like to leave knocking in your walls from water hammer without ever fixing the issue. I have had problems with this since day one of installation. It has been six months and they refuse to fix the problem. Jacuzzi says it is not their fault, even though the knocking is centered around my master shower. Their self engineered valves are faulty and let cold water through at the hottest temperatures. You can never use the shower to its full potential since you only get warm (hot and cold mix) water at the highest temp setting

We can’t get past the irritating woman’s voice that does all the talking on the commercials 😡. Her manner of speaking is such a turn-off, we change channels when the commercials come on. Rather than piquing our interest, you make us run away!

I haven't done any business with this company. However, it is very concerning how they have dealt with the customers who were very kind to give them their business and the uncaring way the customer service has treated them! Truly concerning and sad...

Jacuzzi customer service is horrible. I spent $45,000 in cash to remodel two bathrooms over a year ago. They never installed the towel rack on the door! I spoke to four people about the problem and deficiency in the last year – two of them 3 times. All I get is promises and a run around. Never a call back. Finally, they tell me today they will not install one! They say they give a lifetime warranty. Imagine if I have a new defect or problem what misery it will be getting a repair. I will not do business with them again and will NOT recommend their products. Jeff S. Orlando FL

If you want your worst enemy to be hounded with phone calls, pretend you are them, call the 888 number to request removal from your USPS mailing list. The nightmare will immediately begin. Phone calls, phone calls, phone calls. I just phoned again to tell them that I ALSO (no brainer, ya think???) want to be removed from the call list. Guess who unprofessionally hung up on me?

I like the commercials appearance and the spokeswoman but her acting is so awful! Lol

I sent in a review about the lady who screams needs to be omitted from your commercial. If you want to use her have her do something else. You didn't do anything about it! Well now my husband & I lower the volume or turn off the tv. I suffer from a head injury and any screaming or loud sounds trigger my migraines. NOT GOOD! Please take the lady off. She's NOT necessary for you to get your message across.