Jackson HewittReviews of jacksonhewitt.com

We filed our taxes with Jackson Hewitt last year because they were offering a deal of $129 to get your taxes done. The experience seemed unprofessional but it was the end of March and we knew they were probably tired. When he finished he let us know that if we hadn't take advantage of the deal it would have been over $800 to get ours done. So this year we started getting promo texts and emails about getting federal done for $179 for federal. When I contacted them to ask about the price they tried to say that I don't qualify because I was there last year (but the texts and emails said I was selected - THEY sent me the emails KNOWING we were there last year), and they wouldn't tell us how much state was going to be until after they were finished. I don't see how they can expect us to go in not knowing how much it would be, when they quoted us that it would have been over $800. I would not suggest Jackson Hewitt to anyone. It just seems shady.

So after reading reviews I am pleasantly surprised to see that I am not the only one that has complaints about Jackson Hewitt. My wife and I have used them for 10 years or better. Last Saturday We dropped our information off to get our taxes done. Nobody called, so we checked today to see if there were problems or if they were done. Not only were they not done they could not find the information we left them. We waited 45 minutes while they tried to find everything, then another hour getting them prepped. Finally, sticker shock, $500 to prep taxes. Doubled from the year before. I should be thankful because I see someone posting her paid $900. I do not understand the price difference everyone is facing and I find it to be questionable at best. Needless to say this is one person that will not use them again. I am considering contacting the better business bureau.

Why would you give customers this no good prepaid card that are USELESS. I can't activate it. I've never in my life had to VERIFY with IRS.GOV that I was the individual filling my own taxes. Filed over a month ago. I think this entire process has been awful and I will never in life again use Jackson Hewitt service. I will absolutely NOT recommend anyone I know to use this service. Just HORRIBLE

The worst service I’ve ever experienced this year with card services. Absolutely horrendous. Every time I try to use my card it locks and I catch use it! I haven’t been able to use the card since I got the card with my name on it. So lady says it need a new card. Says if I want it expedited I have to pay $5! Like what I have to pay case yall gave me a bad card. Then I have to wait 10 days! Never got to use the second advance. Taxes hit the day after I order a new card. 9 days later I activate it. Finally can use my money. NOT!!!!!! Now I have to wait 24 hrs for my card to be ready! I will not ever and I mean ever use this place again! Feees are double now! Like am I at H&R Block?

$289.00 after they took $100.00 off to do my taxes, my last time going with them.

My wife and I had our taxes done at Walmart at a Jacksin Hewitt station. After 1 hour of preperation he said we owed 315 dollars. We asked if he had our deductions from my door dash job in there. He then called someone to help him and took another hour and charged us 684.95 dollars to do the taxes. Oh we did get the 100 dollars off that fir a grand total of 584.95 for preparation.

I will not be filling my taxes with this company next year with all the unexpected fees my taxes was extremely low this year and I been filing with this company for years…its a no for me now on

Please be careful. I been preparing my own taxes for years and I normally use the same service but I just wanted to give them a chance. When you get to the bank information you have to enter it twice and it’s your taxes so your extra careful well everything looked good and once the Ira accepted it I got to look at the actual return and noticed that the routing numbers were different and the account number had my SSN number and another SSN number that I have never seen. So now that’s going to be an extra delay. Never again