Jackson HewittReviews of jacksonhewitt.com

First and foremost, you're too damn expensive. Agent was great. I will not ever pay what I paid this time. Wasn't that much last time. $195 ???? You're ripping people off. You suck

Went to the memorial drive lancaster ohio location the did the taxes wrong, refused to fix it stating they was correct went to HR block had them amended then got a letter from the irs stating that Jackson hewitt missed the eic. They won't refund the fees and are very rude. Will never return!

Bad do not get taxes done with the company they will treat you like a prisoner and bad they only care about overcharging you for the money they are paid as commission

I hadn't filed my taxes for 3 years due to medical reasons, but it was my fault. I went to file and they charged me an incredible amount of money. Mind you I only have my military retirement and Uber. I walked out the door paying over $1035, because they said Uber requires a different price. This is the Waldorf Maryland location at 505 Festival Way. My preparer was legit, but she said Corporate directed these fees.I will never use Jackson Hewitt again, and won't recommend them to a person I hated.

Showed up on time for the appointment with Iris M. Valentin and was kept waiting for 2 hours before being served us. It took over an hour to get our taxes done as a result. Her printer and scanner was not working so she used our phone to take pictures of our id and tax forms. She overcharged us for the service by $100 and so far has not returned it after numerous requests and promises to return the money.

Run from this scam. Advertises savings for first time users and seniors. What a joke. My agent was great but the prices are outrageous. 70 year old on Social Security and have a small side job to make ends meet. Over $400 to get my taxes done. Don't bend over for this company. They are out to screw you. Never had this high of a tax prep even when I was itemizing and had my own business. Never again.

Waited over ten minutes for my scheduled appointment. Got there and the location was closed and the staff member never showed up. Didn’t get a text, call, or email notification about this. And I couldn’t even reschedule or cancel my appointment because the staff no showed. Waste of my time. Don’t bother wasting your time either.

False advertisement $100. First off these people couldn’t even file my taxes and if they could it would cost me dearly. Went in there because I had to amend my taxes they told me this is going to be very difficult we can’t do it. Wht? Even had to make an appointment sat there while this tax preparer told me you didn’t make anything. The advertisement said even if we can’t file for you , you get $100 . Jackson Hewitt I will never ever come back.