JOHN H.
Waiting for redemption
Had hopes that this place was legitimate... I've been verified and have spent hundreds of dollars. I finally got a good win and tried to redeem. My redemption has been pending for 5 days now and support just tells me that it takes 10 days to process. I will not cancel my redemption and will wait out the remaining 5 days that is left of the 10 day processing time and see if i actually recieve my winnings.. until i get paid this will remain a 1 star rating. Good luck Staying a 1 star review.... i had 10 k and they would not let me redeem
Response from JackpotDailySep 28, 2026
Hello, thank you for sharing your experience. We understand how frustrating it can be to experience a delay or issue with a redemption. Redemption processing times may be affected by account verification, payment methods, banking processing times, or security reviews. If your redemption has exceeded the expected processing timeframe, please contact our support team with your registered email address, redemption amount, and redemption date so we can review the status in more detail. If your redemption is marked as completed but the funds have not yet appeared in your bank account, we also recommend checking with your bank in case there is a processing delay on their end. Our team will do our best to help confirm the payment status and determine the appropriate next steps. Thank you for your patience and understanding.




