Meghan S.
Can't get verified
Can't get verified! Says I need verified in red but there is t anywhere for me to start the process smh... Co tacted customer service and they were absolutely no help!
Response from JackpotDailySep 28, 2026
Hi, we're sorry to hear about your frustration and the time you've spent trying to complete the verification process. We understand how disappointing it can be to wait for an extended period without receiving a clear resolution. After reviewing your account, our team has determined that we are unable to complete your identity verification due to certain security and compliance requirements. These measures are in place to help maintain a safe and secure environment for all our players. We sincerely apologize for the delays and any confusion caused by the information you received during the process. We understand that clearer communication would have made this experience less frustrating. While we are unable to share specific details regarding our internal review procedures, we appreciate your understanding and thank you for taking the time to share your feedback.




