Jack in the BoxReviews of jackinthebox.com

I received the app now there's just a blank white page. For that I am no longer coming back to Jack in the Box ever ever again.

The new Jack In The Box app. is not great at all! Why change it to something stupid? The old app. was great. I’m not so sure about what other stupid decisions they’ve made recently. Lost confidence in the brand because of the new app. !

Terrible customer service on 4th plain in Vancouver WA. Rude attitude when asking any questions.

THE APP CHANGED OR UPDATED AND BECAME MY WORST NIGHTMARE. I HAD POINTS THAT ARE NO LONGER THERE. NOW I HAVE TO INPUT THE BARCODE BY HAND. IT WAS BETTER BEFORE....WHAT GENIUS THOUGHT LET'S CHANGE IT AND MAKE LESS USER FRIENDLY? I DON'T KNOW BUT SOMETIMES I THINK PEOPLE IN THESE COMPANIES GET WILD HAIRS UP THEIR BUTTS AND DECIDE TO MAKE STUPID DECISIONS HOPING TO BE RECOGNIZED FOR SOMETHING GREAT! IF IT AIN'T BROKE, LEAVE IT ALONE BEFORE YOU BREAK IT! UGH!!! FOR THOSE OF YOU THAT READ THIS, YOU WILL PROBABLY FIGURE OUT I HAVE A PROBLEM WITH STUPID PEOPLE AND STUPID THINGS. I'VE HAD DOGS THAT HAVE MADE BETTER DECISIONS. ON A POSITIVE, JACK IN THE BOX IS VERY CONSISTENT WITH GIVING OUT MILITARY DISCOUNTS, EVERY LOCATION I GO TO IS ON POINT WITH THAT AND JACK STILL HAS GOOD PRICES.

First time I went to this Jack in the Box there was no one at the register, the young man cooking an order saw me standing there and politely said we'll be right with you mam and his smile was very pleasant. After he finished cooking his order he walked to the counter and said with a welcoming smile how is your day going mam when I said it was going okay he said well let's see if we can't make it ever better and then he kindly excused himself and walked to the left and within 4 seconds another young man was there at the register. Nathan (the cook) said have a great day mam and gave me another happy smile. No matter how busy or how much heat from the grills were this young man went over and above to make my visit well worth it. Because of Nathan, I will be telling all of my friends what a positive experience I had at this Jack in the Box and we shall all continue to visit and eat at the Jack in the Box on North Oracle/River Rd. I hope Nathan reads this review as he truly deserves to be rewarded for his kindness. Thank you Nathan SarDea

The employee I tried to order from didn't even know about a discount Jack in the Box was offering and as a result, refused to apply the deal to the order I would have made.

I went to a Jack in the Box location and purchased a munchie meal. The signage at the drive through stated that the price was $6 after 9pm. It was 9:10pm. I informed the cashier of this at the window, she said that the price was now $8, and they "hadn't gotten around to changing the sign" and refused to honor the advertised price. This is illegal in the state of California, and I attempted to contact the corporate office, but for weeks now my messages have gone unanswered.

Was very hungry April 14, 2022. Online order at 1195 S Craycroft Rd, Tucson, AZ. I just setup my app, ordered from the app and drove to pick up my order. Got home approximately 1.5 miles from Jack in the Box. Parked in my drive-way, and started eating. The stuffed jalapeno taste was good, the outside of jalapeno looked terrible. The tacos ordered were the worse tacos I've ever had, i'm 53. They were soggy shells, the sides of the taco were smashed against each other. It was plain sloppy. The sad part of this incident, it's my 1st time trying Jack In The Box.