Jack in the BoxReviews of jackinthebox.com

Mobile app is useless. Super slow and faulty. I ordered one sandwich but it insisted on giving me two and did not allow me to remove one of them

The Beans had fell out of the Tiny Tacos, and the Latino Group had Poor English. The Chicken Wraps had turned from Crispy to Uncrispy within the Fridge at home. Yuck!

The app lies, listing offers that aren’t really available when you go to checkout. This isn’t an infrequent thing, it is consistent, suggesting it is a disgusting strategy

Decatur and Sahara drive thru this morning. Lady almost gave me the wrong order but kept my change of $4.00

Rude co workers. And get this apparently they charge 3 dollars for a glass of water. There was no kindness shown to us at all. Alyssa was the lady working there that was of no help and completely not understanding at all. She even slammed the door in our face before we got all of our food. Just plain out rude.

It must be nice to give false advertisement and to sell product that looks nowhere remotely close to the false advertisement dictated on a regular basis I buy ultimate bacon cheeseburger only to find paper wafer thin bacon on my sandwich but when you see the advertisement it's got bacon as thick as my finger on the sandwich. Why is it I don't have enough money to sue them for million's of dollars for false advertisement.

Jack in the Vons center on Black Mountain Rd. Stopped for a breakfast Jack and hash browns this morning. Sandwich had the appearance and taste of something that was sitting around for awhile. Hash browns were way under cooked. Went back for a refund and was informed the manager had not informed employees how to do refunds. This situation is clearly at the feet of the manager. As manager you are responsible for the training of your staff. As manager you failed your employees and your customers. The employees present wanted to help however, did not know how to correct the situation. Bad management is the root of underperformance and failure. The manager of this restaurant has failed their company, employees, and customers.

ordered online 3 weeks ago. when I got there, woman tells me that they don't have milkshakes which I've already paid $4.99 for. she doesn't offer a solution. I ask her why she won't give me the $4.99 back and she says I have to contact the Jack in the Box app. I do this and nobody ever replies. today I got an email from Jack in the Box asking me if I am satisfied with how they handled my issue. I checked the box that nobody ever responded at all, which I'm imagining now is probably what happens to anyone who has an issue. How are they still in business?