jacket-hub.com is listed under Needlework & Knitting.
jacket-hub.com (jacket-hub.com) has 613 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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customer
Paid express shipping because I had a event to join. Never received the item. Customer Service rep was not willing to help at all. Going to dispute.
Response from jacket-hub.comJun 19, 2023
Dear Customer, We are really sorry for the hassle and inconvenience. Kindly share your order details with us so that we can investigate your issue and resolve it as soon as possible. You can contact us via email [email protected] Thank You
Joan G.
Beautiful jacket ! I just need a bigger size n had great instructions from the sales team as to how to exchange it. It is made very very well n I can’t wait to be able to wear the jacket when I receive one size bigger .. John Marshall gave me great customer service n quality item
Ajr
John Marshall was quick to respond to my e-mail. I look forward to seeing my refund reflected on my account.
Umarrudin S.
Fast response and day to day updates of package! Would recommend.
Dennis S.
Great choice with good quality products, stunningly close to the original!!!! Good and quick customer service by john marshall with anything related to your order, big plus!
Roy M.
Addie over at jacket hub was very helpful and knowledgeable. She helped me determine the right size vest that I ordered. Very good experience ordering from jacket hub.
Tom C.
The jacket I received was great, it was in good condition and I'm really happy with it. Even though I've had a problem with my postal office damaging a part of the jacket, Beth with support was super helpful and nice, was very quick to respond and help me resolve the issue
Shelley
I received a jacket from my son for Mother’s Day. He ordered the wrong size. I contacted Jacket Hub concerning my dilemma. I received a response immediately and was given the opportunity to receive the correct sized jacket. John Marshall showed understanding and was prompt to help me. I was impressed with the quick response to my problem. The customer service was great!
