Ellante W.
This place is a horrible place to try…
This place is a horrible place to try to collaborate with. I was told for a month that they would post my daughter as an ambassador and they never did. I reject buying from them because I was lied to. I watched and was paying close attention and when I told them I’m going to collaborate with another company they said they understood and smiled.
Response from Jack & BoJul 16, 2021
Hi Ellante, I want to apologize for the confusion and for what happened, it’s not an experience we would like our customers to get. I always remind my team that our top priority is our customers’ satisfaction. I see that one of our reps responded to your message already. As already mentioned, collaborating with us does not come with any obligation or contract, that’s why we understand if you want to collab with other companies. We want all parents to get as many online opportunities as they can. Regarding your baby’s photo, I see that it’s already scheduled, but I will personally handle this and post it as soon as possible. Again, I sincerely apologize for any inconvenience. We are standing by to help should you have any other concerns. - Catherine



