JaanuuReviews of jaanuu.com

Never received my package. Made 2 calls to company unable to track package. They don't refund full amount of purchase they keep package protection fee. Do not recommend at all.

Scrubs used to be good now the material change sucks scrubs fade way to fast fast they last maybe 3 months ordered two sets may of 2025 it’s now August 2025 and the scrubs colors black and navy are faded and won’t be ordering from them anymore it’s like the material is old on new scrubs

The material quality is not anywhere close to how it used to be. I bought a scrub that is too big and they wouldn’t accept return!! Be careful with their return policy because they pretend they accept returns but they don’t.

Slow slow slow snail speed delivery worst in business ! Even next day you wait a week delivery from this company sucks

They don't ship their products on time told it ships in 7 business days to call back if it hasn’t and if not id get my refund which it didn't ship i called back and was told no i cant get a refund till after it ships which is a scam because their policy is they don't refund shipping and id have to pay to ship back stay away from jaanuu the worst customer service ever

What is up with their quality? The material is cheap and the color washes out so quickly. Figs scrubs look new after 3 years of constant wear, and their customer service never fails.

needed to return items almost 3rd month no response, i need return label. has not received yet. 2x email them, 1x on fb messenger but no response. POOR customer service.

Avoid purchasing from this company. I made a substantial investment of £250 on scrubs, which I returned via signed-for delivery due to dissatisfaction. Regrettably, the company has been delaying my refund, citing issues stemming from a recent change in couriers. Despite assurances of resolution, it has been four months with no reimbursement in sight. Concerningly, the six-month window for dispute resolution is fast approaching, leading me to suspect deliberate stalling tactics. Regrettably, I may need to involve my bank to resolve this matter. Such an experience is disappointing, especially from a purportedly reputable company. The responses received suggest a lack of integrity, bordering on fraudulent behavior.