JaanuuReviews of jaanuu.com

I love the set of scrubs I got when they 1st started, however I just went to the website and they are so overpriced!! Also if u market to petite and plus size you should show a plus size person in those scrubs like Walmart. We dont know if we can wear them and how it looks on real bodies when everyone on the site is a -0. You have something called the hour glass scrub set and it wasn't an hour or glass on those tiny ladies bodies.

The clothing material stays moist when you start sweating as a nurse. They loosen within 1 hour after putting on, making you look like you have saggy pants. The seam lines are not straight. Terrible, terrible, terrible. Buyer beware. They will NOT give a refund!!!!

Totally horrible costumer service. No actual phone number to call for problems with orders. I ends up just keeping the items even though it doesn’t fit because I got tired of being bounced around telling me to send email, proof of receipt and or picture of the items. Dude! I had the order number and should be enough. Not worth the hassle JUST DONT PURCHASE THIS BRAND; that’s the solution.

First order : I was excited by the pretty colors and styles. My order came: nothing fit: called customer service several times: on hold for hours , left a message as instructed: no return call ever, called back : same thing : returned everything . Despite paying an extra fee for ‘ free returns’: only got a partial refund. Terrible , well actually no customer service

The products are nice, but too small. They might be okay (scrub sets) if the material was a little thicker. The newest color, a very light blue, was very see through in the pants, in the rear. You can see the tag. When I asked to return them, an email via AI bot responded saying they could not find my order numbers that I had included. The next email I sent and received a reply to was very nice and apologetic but asked me to try the pants on and send them PICTURES back of how see through it is. I am a a 60 year old in shape female, but I am not sending a picture of my butt in tight see through pants. How dumb is that, and kind of humiliating as well. I did not wear them, I did not wash them, the tags are on still. I stated this and yet I am to jump through hoops to get a return label. I won’t order from them again. Now I remember why I go through Amazon! I was trying to avoid using Amazon and go through the direct website.

Ordered a scrub set from this company for the first time (I usually go with FIGS who I've never had a problem with, but they had a limited time color I liked). When I received my order, instead of a shirt and pants, I got two shirts. I emailed them and they responded quickly, but they basically said oops sorry but you need to return the extra shirt before we send you the pants you ordered. I didn't have a day off for another couple of days to return the shirt so I had to wait even longer to get the pants that should have originally been sent to me. When I finally made it to USPS, they said the return label sent to my email couldn't be printed there and I had to go to FedEX. So I drove to FedEX who printed the label for me but couldn't ship it so I had to go back to USPS. All this running around on my day off because of a mistake made by this company. Nothing but a quick sorry and holding my actual order hostage until I fix their mistake. Very annoying and I will stick to FIGS from now on. I regret ever trying this company. Their material is mediocre in comparison anyway.

Used to be good, now completely trash. My things continuously fall out of my pockets, and lost my car key due to this reason. Not worth a dime.

They have a discount price at some colors. I asked for the same discount for a different color. After multiple purchases from them, they refused.