Jaanuu is the industry’s most contemporary medical apparel brand. Designed by celebrity Pediatrician, Dr. Neela, our antimicrobial-finished scrubs combine both fashion and function.
Jaanuu (jaanuu.com) has 21 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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Showing 13 reviews with 1 star · Clear filters
Talena D.
The clothing material stays moist when you start sweating as a nurse. They loosen within 1 hour after putting on, making you look like you have saggy pants. The seam lines are not straight. Terrible, terrible, terrible. Buyer beware. They will NOT give a refund!!!!
Mel K.
Totally horrible costumer service. No actual phone number to call for problems with orders. I ends up just keeping the items even though it doesn’t fit because I got tired of being bounced around telling me to send email, proof of receipt and or picture of the items. Dude! I had the order number and should be enough. Not worth the hassle JUST DONT PURCHASE THIS BRAND; that’s the solution.
Cynthia Mizgala M.
First order : I was excited by the pretty colors and styles. My order came: nothing fit: called customer service several times: on hold for hours , left a message as instructed: no return call ever, called back : same thing : returned everything . Despite paying an extra fee for ‘ free returns’: only got a partial refund. Terrible , well actually no customer service
Invader C.
Ordered a scrub set from this company for the first time (I usually go with FIGS who I've never had a problem with, but they had a limited time color I liked). When I received my order, instead of a shirt and pants, I got two shirts. I emailed them and they responded quickly, but they basically said oops sorry but you need to return the extra shirt before we send you the pants you ordered. I didn't have a day off for another couple of days to return the shirt so I had to wait even longer to get the pants that should have originally been sent to me. When I finally made it to USPS, they said the return label sent to my email couldn't be printed there and I had to go to FedEX. So I drove to FedEX who printed the label for me but couldn't ship it so I had to go back to USPS. All this running around on my day off because of a mistake made by this company. Nothing but a quick sorry and holding my actual order hostage until I fix their mistake. Very annoying and I will stick to FIGS from now on. I regret ever trying this company. Their material is mediocre in comparison anyway.
Phillip V.
Used to be good, now completely trash. My things continuously fall out of my pockets, and lost my car key due to this reason. Not worth a dime.
Nydia
Never received my package. Made 2 calls to company unable to track package. They don't refund full amount of purchase they keep package protection fee. Do not recommend at all.
Fafo F.
The material quality is not anywhere close to how it used to be. I bought a scrub that is too big and they wouldn’t accept return!! Be careful with their return policy because they pretend they accept returns but they don’t.
Terry Y.
They don't ship their products on time told it ships in 7 business days to call back if it hasn’t and if not id get my refund which it didn't ship i called back and was told no i cant get a refund till after it ships which is a scam because their policy is they don't refund shipping and id have to pay to ship back stay away from jaanuu the worst customer service ever