IXA CurtainsReviews of ixacurtains.com

I got these cartoon curtains for my kid's room, and they're a hit! The fabric is so soft and doesn't irritate sensitive skin - and the design is very cute!

The color turned out to be a bit cooler than I thought it would be but after adding some lighting, the overall effect is still lovely. It worked out well of my space, though I would suggest being mindful of the cool undertones.

The fabric is fine, but I expected a more vibrant color based on the pictures

The curtains are good quality, but the color wasn't quite what I excepted based on the website. It's a little more muted.

I was very specific about a size AFTER pleating and they refused to remake them, taking no responsibility of what was communicated to their representative (prior to making). $180 wasted. I went and bought the same style on Amazon for half the price.

I ordered french pleated curtains from IXA. They were exactly the right width and length and were easy to hang. The fabric was lovely, Aura Heavyweight. The creases came out immediately. They let a faint light come through but are dark enough to block the harsh morning sun here in Southern California. The curtains arrived on time, customer service was polite and helpful. Highly recommend.

I purchased velvet pleated curtains from IXA that ended up too short because they are pleated. The website asks for the dimensions before pleats, so I assumed they had a formula to determine finished width using a standard pleat spacing. If you use their "Measurement Finder" tool (when it works, as it froze on me numerous times), it assumes a spacing of 1 inch and doubles the width, which exceeded their maximum width. They sent me curtains the width of my space, which is too short with any pleat spacing. When I played around with different pleat spacing, I discovered that they sent only enough hooks for a 5-inch spacing, and I liked a 4-inch spacing better, so had to buy more hooks. So the problem is that the website does not ask what pleat spacing you want and calculate what the extra width of fabric would be. If you are a curtain company, you know that adding pleats adds to the final width, so why would they send me a curtain the width of which was the same as my space before pleats?! I tried to email them several times to return the curtains and got no reply, even though the website says they will respond within 24 hours. They replied to this review by saying that they tried several times to contact me, even though I never recieved any emails from them except the one at the beginning that said that they received my order (they had no trouble contacting me then). While the fabric and sewing was well done, this company (which has no address on their website, but I found out from my bank statement that the company is in Hong Kong!) refuses to deal with customers after the sell. Bottom line, I'm out $311 because they aren't going to do anything about it. Their reply made that clear.

The curtains were great but missing the rings, the bag was ripped with a hole in it. Maybe the rings were missing for this. Overall, nice curtains.