Ivy RxReviews of ivyrx.com

***EDIT: Customer service reached out and successfully resolved my dissatisfaction. *** Be advised IvyRx automatically enrolls in a recurring subscription without clear disclosure. The injection was expensive and did not deliver the expected therapeutic benefit, so I did not wish to renew. However, I received no advance notice or opportunity to cancel—only an email stating the order had already shipped. When I contacted IvyRx to request cancellation or a resolution, I was told no refund was possible once shipped. This lack of transparency denies consumers meaningful control over their subscriptions and financial obligations.

I have been using ivy for some time. It’s been a week since having my prescription approved and sent to the pharmacy and I have not received any update on when I will be getting my prescription.

Febby did a great job chasing down my medicine that had gotten hung up in the fulfillment process. The medicine auto renewal time still needs to be extended because 7 days is not enough time for the auto refill to go through provider approval to shipped, which messes up dosing schedules unless you make an attempt to renew the prescription early (10 days before, or more).

My order is severely delayed and I’m unable to schedule my appointment with my nutritionist and have had to reschedule it now three times due to your pharmacy not shipping within a 3 to 5 day business window. I then was advised that I would essentially receive my order in 7 to 10 business days. Now they’re saying that the pharmacy was closed. No pharmacy in America is closed due to a holiday….

I am happy with the medications so far. I do not like that the shipments arrive late. I take my shots on mondays and my packages do not come until Wednesday. It’s frustrating.

My package was delayed and in transit for 6 days. I did not feel comfortable injecting The medication which was Tirzepatide due to the ice packs being melted. I reached out to customer service and DJ was very helpful and understanding about my concerns. Edit: 1/13 reshipment was approved but still awaiting tracking details from Ivy and thought the team has been responsive I have yet not received any info on the tracking or estimated shipping dates and my next dose is due today. So unfortunately I will be missing a dose this week and hoping not to miss next dose next week. Will keep updating.

Only been on it for going on 3weeks now, but have noticed a appetite change. There is a slight burn after the shot, but doesn't stay long.

Update 12/30 I received a refund and the matter is resolved. Update. I am still waiting on the shipment and have spoken with ‘Joe’ 4 times who had assured me yesterday I would receive my meds overnight today 12/24. I have received no tracking number or notification and nothing from the pharmacy showing a shipment. At this point I want a refund. I paid $1650 for meds and I want it back. I am waiting on a shipment that is now beyond the 2-3 business days with little help from customer service. I am going out of town and won’t be home to get meds and when I asked how to resolve this I was told to be patient.