Ivy RxReviews of ivyrx.com

Response from Ivy RxJul 20, 2026

Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding your medication, your experience with the treatment, and the support you received. We understand how important it is to feel confident and comfortable with the medication you are using. We’d like to clarify that we work with licensed and trusted compounding pharmacies, and the pharmacy used for your prescription may vary depending on availability and fulfillment needs. All medications are prepared according to your provider’s prescription. We also understand your concerns regarding your results, appetite suppression, and injection experience. Treatment responses can vary from person to person, and factors such as dosage progression, individual response, and other lifestyle factors can influence results. Someone from our team will be reaching out to you shortly to review your concerns, look into your account, and provide further assistance. We appreciate you bringing this to our attention and giving us the opportunity to help.

Response from Ivy RxJul 20, 2026

Thank you for sharing your feedback. We’re truly sorry to hear about your experience with your Glutathione nasal spray shipments and the frustration caused by the leakage issue. We understand how disappointing it can be to receive a product that is not in the expected condition, especially after multiple occurrences. This is not the experience we want for our patients, and we would appreciate the opportunity to review this further and assist you. Please reach out to us directly at [email protected] with your order details so our team can look into your concern and work toward a resolution. Thank you for bringing this to our attention, and we hope to have the opportunity to assist you.

Response from Ivy RxJul 13, 2026

Thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment you’ve experienced with the lack of updates regarding your order. We understand how frustrating it can be to reach out multiple times and feel like you are not receiving clear information or a resolution. Your concerns regarding the communication and order status are important to us, and we would like the opportunity to review this further. Someone from our team will be reaching out to you shortly to look into your order, provide an update, and assist with resolving your concerns. Thank you for your patience and for bringing this to our attention. We appreciate the opportunity to make this right.

Response from Ivy RxJul 13, 2026

Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced with navigating the website, contacting support, and managing your prescription. We understand how frustrating it can be when you need assistance with your treatment or prescription adjustments and feel that you are unable to get the support you need. Your concerns regarding the website experience, communication, and prescription management are important to us. Someone from our team will be reaching out to you shortly to review your concerns, assist with your account, and help address any issues you may have experienced. Thank you for bringing this to our attention and giving us the opportunity to improve your experience.

Response from Ivy RxJul 13, 2026

Thank you so much for sharing your experience. I completely understand how frustrating it can be when the website or app doesn’t work as smoothly as expected, or when it takes a bit longer to get the help you need. Your time and experience are really important to us, and we want to make sure every interaction feels simple and supported. Someone from our team will be reaching out to you shortly to personally review your concerns and help get everything sorted as quickly as possible. We really appreciate your patience and the opportunity to make things right. Thank you again for letting us know—we’re committed to improving your experience and making sure your future interactions are smooth and stress-free.

Response from Ivy RxJul 9, 2026

Thank you for sharing your feedback. We understand your concerns regarding the condition of your shipment and the packaging used for your delivery. We would like the opportunity to review this further and assist you directly. However, we were unable to locate your account using the email associated with this review. Please reach out to our support team with the email address linked to your Ivy Rx account so we can properly locate your information and investigate your concerns. We would be more than happy to assist you and work toward a resolution. Thank you, and we look forward to helping you.

Response from Ivy RxJul 8, 2026

Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced regarding your prescription, cancellation request, and communication with our team. We understand how concerning it can be to receive a medication order that you believe was not the right fit and to feel that your cancellation request was not properly addressed. Your concerns regarding the shipment and billing have been noted, and we want to make sure this is reviewed thoroughly. Someone from our team will be reaching out to you shortly to review your account, address your concerns, and assist with the next steps. We appreciate you bringing this to our attention and giving us the opportunity to help resolve this matter.

Response from Ivy RxJul 8, 2026

Thank you for sharing your feedback. We sincerely apologize for the delay you experienced when trying to connect with our customer support team. We understand how frustrating it can be to reach out for assistance and not receive a timely response. Your time is valuable, and we appreciate you bringing this to our attention. Someone from our team will be reaching out to you shortly to further assist and make sure your concerns are addressed. Thank you for your patience and for giving us the opportunity to improve your experience.