Bethani G.
Rep was wonderful and kind and resolved…
Rep was wonderful and kind and resolved my issues. My only frustration is that the website is not user friendly and does not allow any cancellation, payment method update or stop, and feels predatory.
Response from Ivy RxJul 10, 2026
Thank you so much for sharing your honest feedback! We’re glad to hear our team member was wonderful, kind, and able to resolve your concerns. We also appreciate you sharing your feedback about the website experience. We understand how important it is for account management options to feel clear and easy to navigate, and we’ll make sure your comments are shared with the appropriate team. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels supported. We truly appreciate your feedback, and we’re always here if you need anything.




