Gracie G.
Oh my gosh where should I start with…
Oh my gosh where should I start with this Let's see for starters I had put a request for a one time charge of 195.00 For a semi gluten product Let me remind you that it was supposed to be a one time trial.!! Instead I got charge to my credit card $370.00 for a product the I never received and didn't order 2 weeks later 1 got a second charge for 245.00 again never I never received a single item from you! I waiting to see how many more charges will appear Before someone takes action and make it right I have talk to someone of your employees but no one actually calls me back last person I spoke about this his name was James he told me he personally was going to look into this matter again I'm still waiting????
Response from Ivy RxDec 12, 2024
Hi Gracie, we are sorry to know about this here instead of reaching out to our support. James was not able to call you back since he went through a surgery and just got back yesterday. I'll ask him to call you back to provide the update. Thank you for your understanding.




