Customer
3 days ago I update my payment…
3 days ago I update my payment information and automatically they took the money out of my account and I was scared coz I didn’t see any process order. I sent a message to the team about the issue. It didn’t take long for Sai to connect with me and solve the problem. Now everything is ok and I’m happy coz my order is on the way. Thanks Sai!
Response from Ivy RxOct 22, 2026
Thank you for sharing your experience! We understand how concerning it can feel when a payment is processed before you see an order update, and we’re glad Sai was able to step in quickly, explain what was happening, and get everything resolved. It’s great to hear your order is now on the way and you’re feeling reassured. His support reflects the Responsiveness, Transparency, and Understanding we strive for at Ivy Rx. We’ll be sure to share your kind words with Sai, and we’re always here if you need anything.




