KatafiasK
Great so far!
Great so far with customer experience. I have not yet received my order, but I had some questions regarding my first order and how to change things through the client portal. Jaz was super helpful and quick to respond. Jaz was also able to assist me in changing some of my billing/shipping dates and told me that it was easy to get in touch with customer service should I have any follow up questions. So far, I'm happy with the customer service, I will try and make a follow up review once I'm able to use the product.
Response from Ivy RxDec 25, 2025
Thank you so much for sharing this and for taking the time to walk through your experience so far. We’re really glad to hear Jaz was quick, helpful, and able to guide you through the client portal while assisting with your billing and shipping updates, as clear communication and responsiveness truly matter to us. We appreciate your patience as you wait for your first order and your openness in sharing both where things stand and what you’re looking forward to next. Your trust means a lot, and we’re always here if you have follow up questions and we look forward to supporting you as you begin using the product.




