OldGoat
I had an issue with a shipment and have…
I had an issue with a shipment and have tried or days to get in contact with support. I submitted a ticket with no reply. Their technical support is nonexistent.

Weight Loss & Longevity Care. Online. Get started Ivy Rx is an online telehealth provider offering prescription GLP-1 weight-loss medication (semaglutide and tirzepatide), longevity therapies, and physician-prescribed supplements - delivered without insurance through U.S.-licensed clinicians and FDA-registered pharmacies. Founded in 2023, licensed in all 50 states. What Ivy Rx offers GLP-1 weight-loss treatmentSemaglutide and tirzepatide (compounded), plus GLP-1 microdosing protocols. Longevity & performance therapiesPeptides (Sermorelin, Tesamorelin), NAD+, Glutathione, and additional supplements. ShippingFree, discreet delivery from an FDA-registered pharmacy, arriving in 2-3 business days. SupportMessage a licensed care team member directly, with responses typically within 1 hour. TrackingManage your treatment plan and monitor progress through the Ivy Rx patient portal and mobile app. Get started How it works: Every plan is built around your specific goals and monitored by your care team throughout treatment. 1 Complete an online questionnaireAnswer a few questions about your health, lifestyle, and goals. 2 Clinician reviews your infoYour information is reviewed by one of our clinicians the very same day. 3 Prescription approvalIf approved, your prescription is filled and shipped to you fast and free. Ready to get started? Get prescription-grade weight loss and longevity care, online, without the stress. Get started
Ivy Rx (ivyrx.com) has 5,562 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

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Excellent

Personal Care · Palm Harbor, Florida
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Personal Care · Fort Lauderdale, Florida
Excellent
Showing 361 reviews with 1 star · Clear filters
OldGoat
I had an issue with a shipment and have tried or days to get in contact with support. I submitted a ticket with no reply. Their technical support is nonexistent.
customer
They processed payment for my shipment on June 13th. I am completely out of medicine and it hasnt even shipped yet.
Monica
I have been waiting on my next dose and I have no medication left. Tonight is the night I should start the next level and have not been able to get in touch with anyone other than them sending a tracking code. I feel like I will be sick now that it was not sent. They made sure to take my payment but did not send the medication.
FD
I paid and placed an order on 6-12-2025. As of today, 6-24-2025, it has not even been shipped. This is a horrible company. If you like to chat with Ai, left and right, and answer the same stupid questions that the Ai keeps asking you, you are in the right place. If they are this incompetent in handling a product or shipment, I seriously question the quality of their product. I would recommend staying away and looking for other alternatives before buying from them. For the record, here are my last six digits of my order...825971
Jim & Candice M.
I ordered a year of Tirzepitide...they took my money...but never sent the shots. Over two weeks now and they just keep saying we are "sourcing" new pharmacies. They did cancel my order...but I am still waiting for the refund!
Response from Ivy RxJun 25, 2025
Hi McCoy, we apologize for your experience. However, if your order was already cancelled then it should be refunded back to your card provider. We do not appreciate your allegations lightly. Please provide your details so we can follow with your refund.
Michael S.
I ordered 4 weeks of Trizempatiide 12.4mg and received it in about a week. After 4 weeks of use I lost 8 pounds. Satisfied I ordered 3 months at a reduced price of $1,080. I received it on May 3 and my next delivery was scheduled for May 28. I have ven in contact with them and they are now not answering my messages. There is a open ticket. I'm not happy.
customer
Hacked me account
customer
I never received my order and when I tried to contact the company, it made me log into my account but said my password was wrong so when I tried to reset it, it never sent me an email.