Customer Rayn Isenogle K.
Applying credits to account.
Customer service was actually able to resolve my issues. I had two- the first one I was trying to apply my milestone credits and it wouldn't let me so Mike was able to do so. And then after it wouldn't let me actually apply the credits at checkout after several lost attempts I reached back out and he was able to charge my card the right amount. It took a minute but he was patient with me through my frustration and was able to get it all resolved, thank you.
Response from Ivy RxOct 1, 2026
We really appreciate you sharing the full experience. We’re glad Mike was able to help apply your milestone credits, correct the payment amount, and stay patient while working through the checkout issues with you. We know how frustrating those situations can be, and it’s great to hear everything was ultimately resolved. Mike’s support reflects the Understanding, Responsiveness, and Transparency we strive for at Ivy Rx. We’ll be sure to share your kind words with him, and we’re always here if you need anything.




