Ivy RxReviews of ivyrx.com

I ordered one vial of glutathione from Ivy Rx. They sent me two, then charged me for both—without my consent. When I reached out, I expected a simple apology and correction. Instead, they denied any mistake, talked in circles, and refused to take responsibility. This isn’t just bad customer service—it’s dishonest. I’m now filing a dispute for false charges with my bank because I don’t trust them to do the right thing. If you value transparency and integrity, I strongly urge you to take your business elsewhere. I regret ever placing an order with them.

Ordering from this company was awful. They took weeks to deliver and I don't believe there was any semaglutide in their injectable compound that was sent. I couldn't get anyone on customer support call line. Was only able to use their chat bot which said to call the customer support line.

If you were to ask me to rate this company 3 months ago I would have given them a high rating. However there is some sort of breakdown going on. It took me 6 weeks to get medication, they ignored my requests for a refund. I finally got the medication however now that I have missed over 6 weeks of injections Im certain that I should not be taking the full strength and cannot get anyone with a medical degree to call me back to tell me what to do with the medication I have received. No one gets back in a timely manner. Ive had this medication for 5 days and cant get an answer. This is people health that they are dealing with and I think they should take it serious. I have serious concerns and have lost all confidence in this company.

I ordered a 12 week prescription for semaglutide. I immediately questioned the amount received and dosage prescribed due the very little amount of medication in the vial. I took the first dose as prescribed (19 units) and became violently ill. I immediately reached back out to support. After multiple online messages and phone messages four weeks later I have yet to receive a clear response. To top it off my prescription received is now expired as 28 days have passed since opening. So $800 down the toilet. DO NOT RECOMMEND!!! Horrible experience would be a massive understatement.

I paid for the year subscription and it has been issues every step of the way. My second shipment was lost and it took weeks and dozens of phone calls to get it resent. The third shipment has been the worst so far again it has taken numerous calls and messages. They basically made me do the process all over and when they finally sent the treatment they messed it up and started the doses all over again at 2.5 mg and it should have been 15 mg. The customer service people are nice but it's all a huge hassle. Save yourself the headache and go with another company.

I was sent an incorrect medication. Ivy responds with AI bots and a couple of humans but basically they will not make it right and you are stuck paying for the wrong medication

I've reported them to my cc company. Was charged 6/30 for 3.month supply. Still no order shipped. Took payment knowing supply was backorder. Ive missed my dosages. Looking into a different company as emergency dosages. Keep saying in process.... yeah yeah yeah.... doesn't take a rocket scientist to know when supply is out and now you're being scammed. I'm canceling my membership and want my money back! Should have told us you were having problems with refills. So dishonest and underhanded!

Totally disappointed that after a year of accuracy and impeccable service IVY Rx has changed DRASTICALLY. It is almost a month since my account was charged. I started communicating with what is the so-called customer service group. After giving up on their message system, I tried phoning. I’ve left 9 messages and no one responds. Meds finally arrived from a “different pharmacy, just thrown in a box, different amounts than I get BUT no paperwork or conversion charts. Just different syringes. SO…. I have phoned 9 times in the last 4 days. Not one returned call. Something is terribly wrong. Seems like a slow walk out of business.