Helen G.
I had made a mistake with my medication…
I had made a mistake with my medication units on how much to take. And I ended up using less than I should’ve and JB was so helpful to send me more syringes because I had ran out of syringes so I thank you guys so much you have been so helpful and also bending backwards to get things taken care of thanks again.
Response from Ivy RxOct 2, 2026
Thank you for sharing your experience! We’re so glad JB was able to step in, help with your syringe supply, and make sure you had the support you needed after the dosing confusion. We know medication instructions can feel overwhelming at times, so having someone patient and helpful makes a real difference. JB’s support reflects the Understanding, Responsiveness, and Safety we strive for at Ivy Rx. We’ll be sure to share your kind words with him, and we’re always here if you need anything.




