Ivy RxReviews of ivyrx.com

Response from Ivy RxOct 6, 2026

Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced with the delay in receiving your second dose and the difficulty reaching our team. We understand how concerning it is to be five days past your expected injection date, especially after making multiple attempts to contact us. We also recognize that timely communication is essential when you have questions or concerns about your treatment. We take your experience seriously and would appreciate the opportunity to review your order and communication history to understand what happened. A member of our team will be reaching out directly to assist you and provide an update on your shipment. Thank you for bringing this to our attention and giving us the opportunity to address your concerns.

Response from Ivy RxOct 5, 2026

Thank you for sharing your feedback. We sincerely apologize for the delays and for the frustration caused by not receiving a complete answer to your dosage question. We understand how concerning it can be when you have questions about your medication and need timely, clear guidance. We also recognize that having to go through multiple steps between Support and the clinical team can make the process feel longer than expected. Your feedback regarding response times and communication is important to us, and we will use it to help improve coordination between our support and clinical teams. A member of our team will be reaching out directly to better understand your concerns and assist you further. Thank you for bringing this to our attention and giving us the opportunity to improve your experience with Ivy Rx.

Response from Ivy RxSep 28, 2026

Thank you for sharing your feedback. We sincerely apologize for the concern and frustration you experienced with your delivery. We understand how important it is to feel confident that your medication has been properly handled during transit, especially when it comes to temperature-sensitive treatments. We appreciate you bringing this to our attention and understand your concerns regarding the condition of your shipment upon arrival. We would appreciate the opportunity to review your order details and shipment information to better understand what happened and address your concerns. A member of our team will be reaching out directly to assist you. Thank you for giving us the opportunity to look into this matter and improve your experience with Ivy Rx.

Response from Ivy RxSep 28, 2026

Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. We understand how important it is to feel supported and receive helpful assistance when reaching out to our team. We appreciate you bringing this to our attention and would like the opportunity to better understand what happened and address your concerns. A member of our team will be reaching out directly to assist you and review your experience. Thank you for your feedback and for giving us the opportunity to improve your experience with Ivy Rx.

Response from Ivy RxSep 21, 2026

Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced with your cancellation request and communication with our team. We understand how important it is to receive timely updates and clear assistance, especially when managing your membership and orders. We take your concerns seriously and would appreciate the opportunity to review your account details and the interactions you had with our team to better understand what happened. A member of our team will be reaching out directly to assist you and address your concerns. Thank you for bringing this to our attention. We value your feedback and the opportunity to improve your experience with Ivy Rx.

Response from Ivy RxSep 17, 2026

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We take all patient concerns seriously and would appreciate the opportunity to better understand your experience and address any questions or concerns you may have regarding your treatment. A member of our team will be reaching out directly to review your feedback and assist you further. Thank you for bringing this to our attention. We value your feedback and the opportunity to improve your experience with Ivy Rx.

Response from Ivy RxSep 17, 2026

Thank you so much for your kind feedback! We’re glad to hear that you found our service helpful and had a great experience with our team. We truly appreciate you taking the time to share your feedback! 😊

Response from Ivy RxSep 16, 2026

Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced with your request and the difficulty you had getting a clear resolution regarding your dose adjustment. We understand how important it is to receive timely assistance and have your treatment concerns addressed without being passed between different representatives. We appreciate you bringing this to our attention. A member of our team will be reaching out directly to review your concerns and assist with the next steps regarding your dose request. Thank you for giving us the opportunity to address this matter and improve your experience with Ivy Rx.