customer
I still have yet to receive my next dose
I still have yet to receive my next dose
Response from Ivy RxJan 13, 2026
Hi there, thank you for taking the time to write us a review. One of our agents will reach out to you to give you an update.

Weight Loss & Longevity Care. Online. Get started Ivy Rx is an online telehealth provider offering prescription GLP-1 weight-loss medication (semaglutide and tirzepatide), longevity therapies, and physician-prescribed supplements - delivered without insurance through U.S.-licensed clinicians and FDA-registered pharmacies. Founded in 2023, licensed in all 50 states. What Ivy Rx offers GLP-1 weight-loss treatmentSemaglutide and tirzepatide (compounded), plus GLP-1 microdosing protocols. Longevity & performance therapiesPeptides (Sermorelin, Tesamorelin), NAD+, Glutathione, and additional supplements. ShippingFree, discreet delivery from an FDA-registered pharmacy, arriving in 2-3 business days. SupportMessage a licensed care team member directly, with responses typically within 1 hour. TrackingManage your treatment plan and monitor progress through the Ivy Rx patient portal and mobile app. Get started How it works: Every plan is built around your specific goals and monitored by your care team throughout treatment. 1 Complete an online questionnaireAnswer a few questions about your health, lifestyle, and goals. 2 Clinician reviews your infoYour information is reviewed by one of our clinicians the very same day. 3 Prescription approvalIf approved, your prescription is filled and shipped to you fast and free. Ready to get started? Get prescription-grade weight loss and longevity care, online, without the stress. Get started
Ivy Rx (ivyrx.com) has 5,562 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
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Excellent
Showing 361 reviews with 1 star · Clear filters
customer
I still have yet to receive my next dose
Response from Ivy RxJan 13, 2026
Hi there, thank you for taking the time to write us a review. One of our agents will reach out to you to give you an update.
Aline A.
They sell an experience that isn’t realistic. You can’t advertise that medication will be delivered within 2-3 days it’s been 10 days and my order has not moved from”sent to pharmacy” and when I asked now it takes 7-10 days. I decided to go with ivy rx because of the fast shipment that you advertise on all platforms. But was highly disappointed.
Bethany C.
After researching many companies, I opted to go with IvyRx for my Glp1 med. My initial impression was great. A “concierge” reached out to me, offered me a discount, I placed my order, a doctor set me a detailed message with my prescription, and it shipped quickly. Fast forward to my NEXT shipment. They draft the full amount off my credit card (no discount this time of course), my prescription is “sent to pharmacy” — and there it still sits. I’ve messaged multiple times, they keep saying they are “behind due to a large volume of orders”, and that they have “expedited” my order- yet no movement whatsoever. There certainly were no delays in charging my payment. I will miss my dose today because of this. I would advise to look into a different company who actually delivers the medication that you pay for.
M. R.
I signed up & paid for my initial tirzepatide on Jan 2, 2026. A week later, Jan 9th, all they did was PRINT a shipping label. As of Jan 10, they have not shipped anything!!! The best they could do was print an electronic label!!! A full week was wasted waiting for IVY RX staff. I left a voicemail but never got a response!!! Very disappointing!!! I’d try another company but IVY RX was quick to take my credit card money! So very disappointing!!!
Response from Ivy RxJan 12, 2026
Hi M. Rosso, thanks for reaching out through trustpilot. We apologize for your experience, one of our agents will reach out to you to provide an update.
Sherrie H.
Terrible I order my prescription 8 days ago and it still hasn’t shipped
Jamie G.
My injections are def a very off brand shitty glp 1 and there’s no real communication if I could return I would I’m very upset with my purchase
Amie L.
they didn't help answer the question and just sent me this survey rather than actually helping!!
Response from Ivy RxJan 7, 2026
Hi Amie, we apologize for your experience. We have forwarded your concern with the Customer Support and upon checking it seems that your concern was already resolved before the review was made.
Jewel
Not personal. Not reading notes. Very general . Pointless
Response from Ivy RxJan 5, 2026
Hi Jewel, we apologize for your experience. We have requested for your information through trustpilot so we can look into this and have it resolved.