Steve
Choose another company
Choose another company. I don't think Ivy Rx has two employees. Impossible to resolve even the simplest of issues. It took three weeks to get the syringes they forgot to send. Their chat response is always the same, "We will get back to you", but they never do. Impossible to phone. When my one year was up, I wanted another six month prescription at the quoted price. Their doctor approved my dose. They could not figure out how to get their website to bill my credit card. I begged them for weeks to take my money. Finally, I went to a different company and got my GLP-1 meds in 10 days for less money. Ivy Rx is ridiculous.
Response from Ivy RxMar 2, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our team would like the opportunity to review your concerns and assist further. Please feel free to reach out to us directly at [email protected] or by phone at +1 866 464 8979, and we’ll be happy to help. We value your feedback and look forward to connecting with you to work toward a resolution.