Customer
I had reached out to support about a…
I had reached out to support about a discount I received. I was unsure how to go about using that, Jan was able to apply it to my account and also make sure I understood it would work with auto payments! Thankful the customer service is amazing and very polite when explaining things! Fast service and a speedy solution.
Response from Ivy RxJun 16, 2026
Thank you so much for sharing your experience! We’re glad to hear that Jan was able to apply your discount, explain how it works with auto payments, and make everything clear for you. It’s great to know you received fast, polite, and helpful support with a quick resolution. At Ivy Rx, we’re committed to providing Responsiveness, Understanding, and Trustworthiness in every interaction, and we’re always here if you need anything further.




