Virginia B.
Great follow through
The customer service representative Jerlyn was great. I was worried about my shipment, and reached out using the chat support through the IVrx app. The support response was fast, and Jerlyn kept me updated all the way through until I received my treatment order. I really liked the follow through. Thank you so much.
Response from Ivy RxJul 3, 2026
Thank you so much for sharing your experience! We’re really glad to hear our team was able to support you quickly and keep you updated throughout the process until your shipment arrived. That kind of follow-through is exactly what we aim for. At Ivy Rx, we prioritize Responsiveness, Understanding, Transparency, Safety, and Trustworthiness to ensure every patient feels informed and supported from start to finish. We truly appreciate your kind words, and we’re always here if you need anything.




