Ivy RxReviews of ivyrx.com

Response from Ivy RxFeb 18, 2026

Thank you so much for sharing your experience and for recognizing Aljohn’s help. We’re really glad he was able to assist you quickly with your cancellation and make that process smooth for you. It’s also great to hear that your medication arrived quickly, as timely and reliable service is something we truly prioritize at Ivy Rx. We appreciate your honest feedback about the portal and app as well. Transparency and continuous improvement matter to us, and insights like yours help us make the experience more user friendly and better connected. Thank you again for your trust, and we’re always here if you need anything in the future.

Response from Ivy RxFeb 17, 2026

Thank you so much for sharing this and for recognizing Rosette. We’re really glad to hear you had a great experience with our customer service, even though you decided to cancel your membership. We completely understand that needs can change, and we truly appreciate your recommendation and the trust you placed in Ivy Rx during your journey. If you ever decide to return or need anything in the future, we’re always here to help.

Response from Ivy RxFeb 15, 2026

Thank you so much for sharing your progress with us. Finishing week four and being down 7 pounds is such an exciting milestone, and we love hearing that it’s been a steady and positive experience for you. Sustainable, gradual progress is exactly what we aim for because your safety and long term success truly matter. We’re so glad you’re feeling good and trusting the process. We’re cheering you on and are always here if you need anything along the way.

Response from Ivy RxFeb 2, 2026

Thank you so much for sharing this and for your patience while we worked through that initial bug on your account. We’re really glad our team could get everything straightened out and make sure your order arrived safely, well protected, and with everything you needed to feel confident getting started. Making information clear and support easy to access is a big part of how we approach care, so it means a lot to hear that you felt prepared and supported. We truly appreciate your trust in Ivy Rx and we’re excited to keep supporting you as you continue your journey. Please don’t hesitate to reach out if you need anything along the way.

Response from Ivy RxFeb 2, 2026

Thank you for being so honest about your experience. We understand how a rocky start can feel stressful, so it means a lot to hear that our team’s responsiveness and follow up helped turn things around for you. Staying connected and walking alongside you throughout your journey is important to us because you are never just an order to Ivy Rx. We truly appreciate your trust and are always here if you need anything as you continue forward.

Response from Ivy RxJan 27, 2026

Thank you for sharing this and for letting us know what worked well for you. We are glad that receiving everything at once made the process smoother, and we also appreciate you calling out the gap in communication. Staying connected and checking in matters, especially in a weight loss journey, and your feedback helps us do better. We value responsiveness and transparency, and we want you to feel supported and informed every step of the way. Please do not hesitate to reach out anytime. We are always here if you need anything else.

Response from Ivy RxJan 27, 2026

Thank you for taking the time to share this and for recognizing our customer service team. We completely understand how frustrating it must have been to encounter a duplicate profile, shipment, and charge, and we are truly sorry that this occurred. We are glad you caught it early and that our team was able to step in quickly to resolve everything and issue your refund, as responsiveness and clear communication are important to us. Your recommendation means a great deal, and we appreciate your trust in Ivy Rx despite the hiccup. Please do not hesitate to reach out if you ever need support. We are always here to help.

Response from Ivy RxJan 17, 2026

Thank you for sharing your experience and for the thoughtful feedback. We’re really glad to hear the process with our doctors, text updates, medication, and shipping has been easy and seamless for you. We also appreciate you calling out the app experience, as transparency matters to us and feedback like this helps us continue improving how everything works together. Your trust means a lot to us, and we’re always here if you need support or have suggestions along the way.