iUniverseReviews of iuniverse.com

Great company. This is my second time publishing with IUniverse and I am very pleased with the outcome.

Took a little longer, but with COVID, I expected it. Very professional, helped with any concerns I had, and were amazing.

I have published six books with iUniverse, the last two this year. I’m sorry to say that the caring, supportive, compassionate service I initially received has been replaced by the feeling that I’m a pocket to be picked. I paid for an extra service and when I gave feedback for corrections, I was told it wasn’t that sort of thing, it was a one-off. Like a lottery, I could take what had been created or do it myself. That hadn’t been made clear up front, and so it was quite disappointing. I also couldn’t believe that my little, 276-pqge novella was going to be priced at $21.99. I had to work hard to get the page count adjusted so it could be $13.99, which I still think is too much. I’m looking elsewhere for my next publishing needs.

Professional and solid throughout the process. Slow in getting books after the publication.

There was only one major glitch that I'd like to comment on. Initially, I was told that the package I purchased covered a project up to 100,000 words.No problem; my script was only 52,000 words. Then came the developmental editing review which was incredibly helpful. However, after addressing the developmental editing suggestions and putting a lot of time and effort into the book, it grew to 72,000 words. At that point, I was told I had to pay more money because the changes were more than 10% of the original submission. The cost was another $500 Cn. Money I didn't have. So instead, I removed 10,000 words. This was a horrible exercise and I felt cheated and manipulated.

I have written several books with iUniverse. All have been autobiographical. My work with the organization has always been professional and responsive. Questions have been answered promptly and clearly. I have had a great experience working with them.

Do not deal with this company, is a scam and fraud. I signed a contract with the understanding that could do that job. My book is 1066 pages with pictures. After over month I was told I need to make into book volume or reduce the no. of pages. I presented several options, did not care. The book as is writing was not possible to split in two. Prior to sign the contract Mr. L.L. did not see any problems to produce the book as it is. Well, his team found that could not produce the 1066 pages only 950, after 900 at the needs to be 750. Its clear that they want to produce two books. So I requested a refund, but the contract does not allow full refund, its minus 10%. To make the story short, are refusing the refund the 10% equal to $269. I dedicated many hours, phone calls, emails no vail. I question the qualification Mr. L.L. and the team assigned to this project. On a personal note: I signed the contract with 10% none refundable fee, lesson learned. Turbo CP

From the moment I contacted iuniverse to publish my book, they were with me every step of the way. A few reps and I did not click and iuniverse quickly resolved the problem. The employees were professional and kind. The transition from one department to the other was seamless. I would recommend iunuverse to anyone. Diane Casey