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Apple Reviews | Read Customer Reviews of itunes.com

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Apple

AP

AppleReviews of itunes.com

2.5575 reviews
Video & Sound

APApple2.5

Reviews575 About Contact

Overall score

2.5 out of 5

Poor

Average of 575 reviews

Distribution

5★22%
4★12%
3★9%
2★8%
1★50%

What customers rate

Detail scores appear once 5 customers have rated them.

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itunes.com

About Apple

Apple is listed under Video & Sound.

Apple (itunes.com) has 575 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: itunes.com
Website: itunes.com
Category: Video & Sound
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Apple reviews

575 approved reviews, newest moderated first

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Sheila
Jan 22, 2012
Great
Itunes is really good to use.If you have problems, it tells you easily how to use itunes. I have had no problems with it. The storage on it is phenomeneol.
Report
Paul
Jan 21, 2012
Expensive
Tunes, videos and TV programmes are expensive compared to similar online stores. Interface is good though
Report
Shawna
Jan 20, 2012
More User Friendly
I've had trouble with a couple of songs not downloading correctly and the store kicking me out a few times. However, customer service helped me immediately by resending the songs. I'm not sure why the store doesn't come up all the time or kicks me out though.
Report
Wchadwick
Jan 18, 2012
Disappointed in the new iOS
Since the advent of the iCloud, and iOS 5.0, everything relating to my iPhone, iPad, and iTunes has slowed down dramatically! Just getting iTunes to launch and play music (neither tethered or syncing via wifi), is a much slower process. Very antiquated.
Report
ashley P.
Jan 18, 2012
Fairly good
I like having a look through the music , games and videos but i think the prices can be a bit pricey. I've had a few problems where I've payed for a DVD and it didn't download. So i had to re-download and i ended up paying for two DVDs. I have tried contacting them about the problem but never had any response. I'm in the UK and The music you download is about 99p a song. If you go on to Amazon and go to mp3 downloads they sell music for about 70p. It may only be 20p less but when you are wanting to buy a lot of songs it does save you quite a bit of money
Report
Derek
Jan 14, 2012
So...
iTunes is awesome and easy to use. Its only gotten better over the years.
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James S.
Jan 13, 2012
Useless
There's not enough space here to say what's wrong with iTunes, it's easier to say what's right - nothing. This is the most flawed and user-unfriendly piece of software I've ever come across. I'm not the only one who's had their iPod wiped clean by iTunes or had albums split into dozen of individual albums. I would use Windows Media Player any day over iTunes. I only use iTunes because I HAVE to in order to load my iPod. If iTunes doesn't improve I'll be using a different make of MP3 player when my iPod wears out.
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Lois
Jan 11, 2012
I don't like only being able to use 1 computer
I have a computer at work and one at home and don't like that I have to choose only one for my account
Report

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