AppleReviews of itunes.com

Apple needs more innovation, they can certainly do better

After an accidental purchase of an Apple Music subscription, went to report it to reportaproblem.apple.com and was denied twice for my “accidental purchase” request with no reason. If this option is not valid to get a refund why is it even there? Absolutely unacceptable, a big company like this is after small money. Google’s refund policies are 100 times better than this disgusting company.

genius, brilliant.

My disabled brother had an ipad bought on his behalf using his money. It turns out he cant even download free apps without a debit or credit card. My brother cant manage his own money. I was so desperate to help him I set up a paypal account for him and had to register my debit card on it. He downloaded the free apps. When I asked apple whether deleting the debit card from paypal would stop any purchases being made, three Advisors, including a senior, refused to give me a straight answer and suggested that it would still charge me. They also told me that I'd have to delete my paypal account from his device. He is over a 100 miles away. Apple said for security reasons they couldn't delete the PayPal account themselves apparently for security reasons. I asked them first whether there was a way around him having to have a payment method to download free apps, they told me there wasnt. .my brother has severe learning difficulties. Thank God I purchased a Samsung running Android recently .id never use Apple again.

Very Nice company

Those scammer disabled my apple account for no reason And scammed e in 140$ was in my wallet i dont recommend them at all becareful guys they are horrible disgraceful scammers.. i Hope huwawei and china will beat them up soon very soon long live china

I am deleting my app. I somehow managed to click on a free trial unintentionally. After which I got charged for 3 months (even though I wasn’t using anything) until I noticed an invoice and put a stop to it.

iTunes has had it's day, the file size (256mbps) and sound quality is very low compared to Flac or Wav files as found on Bandcamp and iTunes prices are ridiculous for such low quality files! The site is not very user friendly either, it's confusing and a bit of a mess!