AppleReviews of itunes.com

Why does music in my library keep disappearing? Then I end up repurchasing and don’t say that’s not possible because there are numerous versions of the same song and if you don’t remember which album you initially purchased from, you buy the same song twice. Apple charges outrageous prices for their products and still, it’s not enough. On top of overpricing products for customers, they are thieves! (I’m sure your excuse this time will be I inadvertently deleted them myself)

Urgh! I loathe this so much. I'm giving up on Apple. One annoyance after another.

A lot of my mates prefer to use android, and other music platforms like Spotify and Soundcloud. But I actually enjoy using itunes and Apple music with my iPhone. The pricing is the same as Spotify, but the music quality is much better, and the playlist setup is much more organized. When I've tried Spotify, I was super confused by the setup and it all seemed messy and unorganized. So I prefer to use itunes, and Apple music.

Huge range and really good sound quality. Not the cheapest service but worth it for the massive library.

It is a bit expensive but sound quality is excellent and range of music is massive.

Pausenlos muss man wieder und wieder das Passworteingeben! Die Qualität der Musik ist schlecht, wenn man Code einlösen will kommt Pausenlos die Meldung man müsse die Sicherheitsfragen beantworten und am Schluss geht es wieder von vorne los! Es ist nicht möglich eine Code einzulösen! Man hat echt das Gefühl die von Apple hatten nur Singen und Klatschen in der Schule! Seit über 10 Jahren jedes mal die gleichen Probleme wenn man ein Paar Tage nicht auf ITunes war! Absolut unfähiger Haufen bei Apple und Co!

I post this as a warning to anyone considering using Apple Music. I moved from the UK to Switzerland and changed regions with Apple. As a result, all of the music that I had previously purchased was removed, including music I had made myself and added to Apple Music. Most of the music was not on my iMac because I was using the Apple iCloud service. After many support calls and emails I was told that I should have first downloaded all of my music from iCloud. There was no warning or advice about this when I made the region change. I've lost everything I owned but more importantly, I've lost music that can't be replaced. So much for using Apple cloud services. I asked if the engineering team could recover the files from iCloud but they are unwilling. After being a loyal customer for many years and having spent a lot of money on Apple products and services, I feel utterly let down. Shame on you Apple.

I find myself driven to write this in exasperation at itunes behaviour. I have a fast, very fast, PC, a Ryzen 5900 with 64mb of ram, running Windows 10 64. It is also very well sorted, all the right bios settings, drivers and firmware. I have a lot of software all running at once, including very big graphic design files using lots of resources, yet the only thing that ever courses it to crash it b***** itunes. And it doesn't just lunch itself, oh no, it's like a full-on throwback to Windows 98 days where the whole system becomes unresponsive until eventually you have to do a hard reset. It's hilarious that Apple peddle themselves as elite, when in reality they are totally inept compared to most other modern software producers.