customer
Michael made a great match
Michael made a great match. Had a great time
Response from It's Just LunchAug 16, 2022
We are happy to hear you had a great date. Thank you for the feedback!

The It’s Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.
It's Just Lunch (itsjustlunch.com) has 665 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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665 approved reviews, newest moderated first
customer
Michael made a great match. Had a great time
Response from It's Just LunchAug 16, 2022
We are happy to hear you had a great date. Thank you for the feedback!
Dlf
Jorge is an outstanding matchmaker who was s constantly trying to find me the right one and not just anyone
Response from It's Just LunchAug 16, 2022
We love to hear this great feedback, thank you!
customer
Excellent first date. Looking forward to more like it.
Response from It's Just LunchAug 16, 2022
We love to hear this, look forward to more great first date feedback!
Timothy P.
Don't WASTE your MONEY or TIME with them! I've had so many "matchmakers" on my account that the personnel turnover must be very high! I rarely have had a "matchmaker" for more than a month at a time. They don't listen to what you have for preferences as far as preferred traits. I joined about 15 months ago and placed my account on hold each time they have make 2-3 poor suggestions or they just don't have the amount of potential matches that they claim they have. Of the 18 suggested dates I was only interested in 2 !!! The first one I was very squirrely to agree on a date and time, she kept postponing and then we finally had it set. I showed up but she never showed. I emailed and called IJL and my "matchmaker" never informed me the date had cancelled at the last minute. That "matchmaker" left the company just a couple days later! The second "match" just never materialized. I regret having wasted my time and money with this completely useless company. Your better off with the low cost dating apps... Then you don't have to listen to the "matchmakers" call you on the phone to try to "sell" you how great the match is. Dating and finding your match isn't easy but they make it painful.
Response from It's Just LunchAug 5, 2022
Tim, we appreciate your review and regret to learn you did not enjoy your experience. IJL requested information from you to confirm you are dating with IJL and in what IJL location, but unfortunately did not hear back from you. Your concerns are important to us and we would like to contact you directly to discuss. Please let us know how to reach you. Thanks!
customer
Friendly, attractive and positive lady. Will meet again!
Response from It's Just LunchAug 1, 2022
So happy to hear you enjoyed your date!
Jim G.
I work with Mike who has been great!!!!
Response from It's Just LunchAug 1, 2022
We are happy to hear you are enjoying working with your matchmaker! Happy dating!
customer
Lovely date, customer service could be improved.
Response from It's Just LunchJul 22, 2022
We appreciate this feedback and will share it with our team. Happy Dating!
Sheridan O.
I cannot begin to tell you how badly my experience with It's Just Lunch was. They call you incessantly when they want to close you and get your money. Then you pay and hear nothing from them. I worked with Missy and she said she was dealing with some issues and setting up her home location and thus had been initially delayed. Then I heard from her infrequently still. Then she sat me up on my first date. I'm a c-level executive and allegedly he was too. Yeah...no. I could have done better just going into a Waffle House and saying "Anyone want to go get a drink with me?" Following the date, she was supposed to call me to get my 'feedback'. That never happened. I can totally understand a miss on one date, but they say they will call you so they can calibrate. Well none of that happens once they get your money. Therefore save your $3K and start a new hobby or go on a vacation because you won't meet anyone with this service. Also a point of clarification unless you think I had unrealistic expectations. I honestly just wanted to make some new friends and have interesting conversations. If something else happened ... great... if not, so be it. However, IJL did not provide any of the steps they promised and then there was a complete lack of communication. Regardless... I hope you find someone but it won't be through them. You will see a note below that says a member of their team will reach out to rectify the situation. This is untrue. I have heard nothing from them which is par for the course in that they do not deliver what they promise at the service level. Totally understand they aren't a fairy godmother, but they can control how they treat their customers.
Response from It's Just LunchJul 22, 2022
Thank you for your feedback. A member of our team has been in contact to address your concerns.