Jill
Causal & Kind
Good match on personality.
Response from It's Just LunchDec 21, 2022
We are happy to hear you enjoyed your match!!

The It’s Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.
It's Just Lunch (itsjustlunch.com) has 665 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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665 approved reviews, newest moderated first
Jill
Good match on personality.
Response from It's Just LunchDec 21, 2022
We are happy to hear you enjoyed your match!!
Stacie C.
Do yourself a favor and do NOT waste your time and money on this scam! I’m writing this lengthy review in hopes that no one else will have to go through the negative experience that I went through. I had done IJL about 10 years ago without success. When they called me in October of 2020 to see if I wanted to try it again, they were able to talk me into it, as we were in the middle of a pandemic, and I was unable to go out and meet people organically. I expressed my concerns that they could not ask members about their political affiliation. I struck gold with my first matchmaker, Amy. She said she was good at asking the right questions to find that out without directly asking about it, and indeed she was! She also listened to me when I said I didn’t want to date anyone that had kids. She is no longer with IJL, which is a travesty, because she is the only matchmaker that I worked with that I felt really understood what I was looking for. At one point, she sent a match, whom we’ll call T. I expressed interest in meeting T, but T never responded when she reached out to him about meeting me. Debbie reached out to him 2.5 weeks later, and after he finally expressed interest in meeting me, she called me to tell me as much. I asked what had taken so long for him to respond, and she said something about Amy reaching out to him, and since Amy wasn’t his normal matchmaker, he just never responded. When his normal matchmaker, Debbie, reached out, he actually responded. She said that sometimes these guys need a bit of hand-holding, that sometimes you have to mother them a bit. This is not the kind of man I want to be with! I expressed this, but Debbie kept pressuring me to go out with him. Debbie also matched me with a man who was completely on the opposite end of the political spectrum from me, exactly where I didn’t want my matches to be. He even made racist comments on our first date, and it was more upsetting than anything. She also sent me on a date with a guy who reached out three weeks after our date. After the “Hey, how are yous” were out of the way, he asked me if I wanted him to send me a d*ck pic…. I asked for a new matchmaker at this point because Debbie didn’t listen to what I was looking for nor did I feel that she understood me. A new matchmaker sent me out with a guy whom we’ll call J. J was the only guy I went out with on more than the initial date, but after a few dates, it was clear to me that we were meant to be friends. He got anxiety when we were close together, and when I told him I felt like we should just be friends, he did express that he got nervous with the romantic aspects, as he had never had a romantic relationship before. I was also sent on a date with another guy who was 30 minutes late and seemed like he was stoned out of his mind. In between those dates, I was also sent matches who had kids, which was something that I had very clearly expressed was not a good match for me. The last matchmaker I worked with told me that my membership was coming to an end and asked me if I wanted to renew it. I told her that I didn’t. Then I got a call from Diane who asked me yet again if I wanted to renew my membership. When I tried to tell her that I was very disappointed in my first experience with it and that I wasn’t going to waste anymore time and money on renewing my membership, she tried to gaslight me and tell me that I wasn’t open to love. She told me the life coaches there had 20+ years of experience at matchmaking, essentially blaming it on me that my first go around didn’t work, instead of acknowledging that the matches I was sent were not good matches or men that I could have a serious relationship with. I expressed that I didn’t want to renew my membership, and she told me I wasn’t being invited to (even though that’s why she called me in the first place!). It was a very upsetting conversation, and I hope that no one else has to go through what I went through with Debbie, Diane, and my whole experience with IJL. I regretted my decision to buy a membership on multiple occasions and tried to get a pro-rated refund to no avail. If you are reading this, please don’t put yourself through this! It’s not worth the time or money at all!
Linda W.
This is the worst decision I’ve ever made. They took $3600 of my hard earned money and have given me nothing but lies & more lies. Completely unprofessional, and quite frankly a scam.
Response from It's Just LunchJan 3, 2023
Linda we are sorry to hear you have not enjoyed your experience and will contact you to address this matter further once the dispute you filed is resolved. Thank you.
YiaYia K.
I had to fly to one of IJL city hubs for a date. He NO SHOWED me ! I called ITL numerous times leaving messages but without ever getting a call back. My "matchmaker" did leave one voice message a few days later and basically said, "sorry." I am frustrated to say the least. I have left 5 emails and multiple phone messages to have a dialogue with NO RESPONSE! What kind of company is this ?????
Response from It's Just LunchJan 3, 2023
Kathryn, our team is working with you directly on your concerns. Please note, all of the dating locations are outlined in your membership agreement which you agreed to date in upon being offered the opportunity to date with IJL. We are sorry to hear that your date was not available for the date and time originally planned, as this is definitely not the norm.
Timmy A.
I am extremely dissatisfied and frustrated at the service that I have received thus far. IJL has not shown any regard or respect for me as your client. A very rosy picture of the process for dating was shown to me. False statements about the program were made to influence me to sign a contract and pay a very hefty fee. So far, they have provided me with only one date in five months, doesn't seem like the outcome for a premium service. IJL have not provided me with a satisfactory response as to why? No one has reached out to me in the last couple of months. I feel cheated and disgusted...
Response from It's Just LunchDec 14, 2022
We are disappointed to hear you have not enjoyed your experience thus far as this is not the norm and we are committed to providing a positive dating experience. We are happy to see your matchmaker scheduled your next date yesterday, and we look forward to your feedback after you meet Darrell. Thank you!
TSB
Awful Experience Please read all of the negative reviews - they are all accurate. I paid ~$5K for 14 initial dates in 12 months. After 11 months, I have had three dates. One of those was set up with a woman who was moving out of state the next week. Worse, when I complained, I would not get responses sometimes for six weeks at a time. I have cycled through six matchmakers, and everyone would ask me the exact same questions. I quickly got the impression that no one actually listened to my personal needs. What is worse, I provided a positive review for a matchmaker, as he told me he gets bonuses for positive reviews. They only want a positive review, not for good work, but for compensation. My second matchmaker told me there were zero women that met my criteria, and that I should not expect to go on my dates. Had this been presented up front - I NEVER would have signed up. This is an awful customer experience. The 1* reviews are accurate. You will be more frustrated at the end of this. I will persuade anyone that asks to avoid this service. ***Update - they say they will have someone reach out, but they don't. They do not follow up at all.
Response from It's Just LunchJan 3, 2023
Thank you for taking the time to share your experience and we are regretful you have not enjoyed the process thus far. We will have a member of our team reach out to you to address your concerns further. Thank you.
Beth V.
IJL delivered nothing they promised. Signing with them was a costly mistake. I feel like I was scammed. They would send me a photo but no profile just a verbal "summary". I would say yes and then never hear from them again. They never set up a single lunch date in two years. Tried to get my money back but no success.
customer
They understood who I was looking for, and were responsive in looking for that right match. It was a pleasant surprise to meet someone compatible right from the first date. Thankyou!!
Response from It's Just LunchDec 21, 2022
Like we always say, it only takes one! Thank you for your feedback on the process!