The It’s Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.
It's Just Lunch (itsjustlunch.com) has 665 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
itsjustlunch.com
Website
itsjustlunch.com
Category
Adult Entertainment
Location
MIramar, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 95% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Thanks to Carissa, I just had a great date! She was so very patient as I described my ideal person and she found him! He actually called me the very next day and we have plans for a second.
I trust Carissa and am looking forward to more dates because I know she knows exactly who I’m looking for.
Response from It's Just LunchJan 2, 2024
We love to hear that you had a fantastic time on your date! Your feedback is the most essential in the process and we look forward to hearing more great things!
EC
EC
Good start
Tricia has been very helpful and so far I've been happy with the process overall. I've gone on 5 dates in about 2.5 months with IJL, and they make the experience pretty easy and fun.
Response from It's Just LunchJan 2, 2024
Appreciate the great feedback and thank you for choosing IJL!
CU
customer
This service in expensive and not…
This service in expensive and not affective
Response from It's Just LunchDec 19, 2023
We are sorry to hear you have not enjoyed the experienced and have not had a meaningful connection with the 9 dates we have provided thus far. We are hard at work on your next date.
CU
customer
Genie has been fantastic!
Genie has been fantastic! First match already has been a good one :)
Response from It's Just LunchDec 19, 2023
Thanks so much, we are happy to hear this!
CA
customer A.
Great experience- easy and worry free.
Great people working at the company who truly care. Felt safe at all the locations the dates were arranged at. Great experience. Got to meet a variety of folks I usually would not have. IJL made it easy and worry free.
Response from It's Just LunchDec 19, 2023
Thank you! We are elated to hear you are enjoying the experience. Happy Dating!
SC
Scott
Paige and the team have been fantastic…
Paige and the team have been fantastic to work with. The women that I have met are great folks. Thank you!
Response from It's Just LunchDec 4, 2023
We are happy to hear you are enjoying working with the matchmaking team and look forward to your next date!
AS
AnnaRae S.
It seems your organization dating recruiters, revolving door
It seems your organization has a revolving door of dating coaches. I have gone through more than I can count, and more than I can remember their names. However, the last one Genie has been actually quite on top of things. By sending emails and phone calls saying that she still trying to find possible dates to actually calling me back when the date is over to see how it went.
Response from It's Just LunchDec 4, 2023
Thank you for sharing your positive experience with Genie, we have a large group of matchmakers all here to support you and we are happy to hear Genie has provided you with excellent service.
JA
Jamie
A lot went wrong
My experience has been deceiving, disappointing and unsatisfactory. I am disheartened by all aspects of this situation. I had placed my trust and vulnerabilities in Vanessa and Brianna.
The information call..
You receive a call or text from someone trying to schedule a time. They are persistent in their attempts to reach out. Once you get on the phone with them, they present an amazing pitch. After discussing the program, they then mention that there is an interview process involved as well.
Vanessa will make you feel great. She complimented the photo I sent via text and told me the dating pool was big “so let’s get you started.”
Once agreed you are asked to read the contract while you’re on the phone, I asked to call them back to review the contract. I was told I could, BUT the offered discount would no longer be valid.
Based on my understanding, men are required to pay a monthly fee for as long as they want, while women are required to pay a larger sum for a duration of only six months. It appears that I was matched with individuals who had been with the company for a while, which is not an issue in itself. However, at that point, one wonders if the matchmaker is properly conducting their due diligence. Are they genuinely striving to set you up on a date that would provide a positive experience, or are they simply arranging a date for one of the male clients they know is in need of a good experience?
Returning to the signing-on process... You provide your criteria to the matchmaker, including age, religion preferences, important personality traits, and DISTANCE. You hang up feeling excited to meet the two new matches they already have for you. Needless to say, I specifically requested dates that were nearby because I knew I would not be willing to drive long distances to meet someone. I made this clear to them from the very beginning on the sales call.
After the sign on you are inundated with calls for the next few days. One from your “dating coach” one from your matchmaker (Brianna). This company is a well oiled machine. With all of these calls and encouragement you are so excited you don’t think to cancel within the 3 day refund policy. Again- all well thought out.
I emailed Vanessa the next day asking the success rate. She responded by saying “I am very good at what I do.” Etc;
Brianna is the “matchmaker” that works under Vanessa. I found her to be a pro at deflecting concerns
Matches
The first time I discovered that my date was in Oakbrook, I reached out to express my concern. I was told that my dating options would be limited. However, considering the fact that there are 2.5 million people in Chicago, there must surely be potential matches within the actual city!
Despite this, I continued to be matched with individuals whose midpoint was a 45-minute drive away from me. After going on three dates with people who were far away or from far away (one person even came from Rockford), I reached out once again to discuss my frustration. My matchmaker/sales person, Vanessa was deceivingly personable and appeared to understand and address my concerns. At the end of our conversation she said "I actually feel closer to you and feel I know you better to find the right person."
I thought we were on the same page, only to discover that my next match was once again in Oakbrook (yet another midpoint), resulting in another 40-50 minute drive for me.
That is when I conducted further research to determine if I was the only one experiencing this frustrating situation. It turns out that many people have also experienced it. There was a class-action lawsuit filed (and settled) in NY against them concerning the contract. It is important to note that a class action lawsuit involves numerous individuals.
While the Chicago IJL is "independent" you will notice that the same complaints were reported which is struck the media attention in the other states (Denver and Florida).
I contacted my team regarding the class action lawsuits and other related stories. They chose not to respond via email and their responses were cautious. How can trust be established under such circumstances?
They do not engage in a lot of email exchange and respond to emails via phone calls. A careful strategy to minimize legal responsibilities.
A significant amount of money is being spent to conceal negative reviews when conducting a search. This is extremely disappointing.
Moreover, they will never reply to any review they receive by taking any accountability and often indicate that the consumer is wrong.
Anything other than "I'm so sorry for your disappointment. How can we make it better for you?" is a poor reflection on your business.
Now, I hope to prevent others like myself, those involved in the class action suit, as well as those influenced by local news stories, from being scammed
Response from It's Just LunchDec 4, 2023
HI Jamie, we have shared your review with the Chicago matchmaking team who will respond to you directly as they are an independently owned and operated IJL location. Thank you.