It's JulietReviews of itsjuliet.com

Response from It's JulietJan 3, 2023

Hey Karlyn, So sorry to hear about your experience, if you are dissatisfied with the hoodie you received please reach out to my team at [email protected], or shoot us a DM on FB or Insta. That way your message will come directly to my team and we can see what we can do to make this right for you! Best Regards, -It's Juliet Customer Relations.

Response from It's JulietJan 2, 2023

Hello Angie, We are truly sorry to hear about this horrible experience; ItsJuliet.com changed owners in Late August of 2022, and unfortunately yours is not the only order we've heard about that was never fulfilled by the previous owner. If you still have not received your order or a refund, please get ahold of us at [email protected] or shoot us a DM on Facebook or Instagram. Those messages come directly to my team and to the new owner. Resolving these issues is a top priority for us! We apologize again that that happened in the first place, please give us the opportunity to make this right.

Response from It's JulietJan 2, 2023

Hello Ms. Vine, Allow me to apologize that you never received your order. If you would be so kind as to contact us at [email protected], or shoot us a DM on Facebook or Instagram We'd be happy to get you a refund, or see what makes sense to make this right. Apologies again for this terrible experice. ItsJuliet.com is under new ownership and resolving any and all of these outstanding issues is a top priority to us. Best regards -It's Juliet Customer Relations.

Response from It's JulietJan 2, 2023

Hello Peter, I'm terribly sorry to hear about your experience with our product. If you wouldn't mind getting in touch with us at [email protected], or shooting us a DM on Facebook or Instagram, We'd love to hear from you directly and see if we can't do something to make this a better experience for you and your daughter. ItsJuliet.com is under new ownership and we've recently made some major changes with our suppliers, so please, get in touch. Best Regards, -It's Juliet Customer Relations.

Response from It's JulietJan 2, 2023

Hello Tracy, Would you mind getting in touch with us via [email protected], or shooting us a DM on Facebook or Instagram? There was a change of ownership at ItsJuliet.com back in late August, and we are still in a transitional period, if you contact us via Social or at the email above it will come directly to my team and we can get this resolved for you right away! Apologies again for the inconvenience, please get in touch so we can make this right! Best regards, -It's Juliet Customer Relations.

Response from It's JulietJan 2, 2023

Hello Paige, Would you mind getting touch with us at [email protected], or shooting us another DM on Instagram or Facebook? Please include your order number, and we'll be happy to get this resolved for you right away! Best Regards, -It's Juliet Customer Relations.

Response from It's JulietJan 3, 2023

Hey Tarah, So sorry to hear about your experience, would you might reaching out to [email protected] , or shooting us a DM on FB or Instagram? That way your message will come dirrectly to my team and we can get this squared away for you right away! It's Juliet Changed owners back in September and unfortunately durring the transition some orders were never sent. It's actually one of the main projects my team is working on right now, ensuring that anyone due a refund actually gets it! Please get in touch, let us make this right! Best Regards, -It's Juliet Customer Relations.

Response from It's JulietJan 3, 2023

Hello Kathryn, So sorry to hear about this experience! I certainly hope this has been taken care of by now, but if not; If you wouldn't mind reaching out to us again at [email protected], or shooting us a DM on FB or Instagram we'd really appreciate it, that way your message will come directly to my team and we'll be able to get this resolved for you straight-away! It's Juliet is under new ownership and getting these types of issues resolved is a top priority for us! Please, get in touch. Best Regards, -It's Juliet Customer Relations.