It's JulietReviews of itsjuliet.com

Response from It's JulietJan 3, 2023

Hey Abigail! Thank You SOOO much for your feedback! It's So great to hear you got your order quickly! Don't know if you saw our posts on FB and Instagram, but we actually had some major issues with our supply chain back in November, and ended up having some big delays on some of our orders! It's great to know the changes we made are starting to work! Thank you again for taking the time to leave a review! Why don't you shoot us a DM on FB or Insta, or drop us an email at [email protected] if you have any other feedback you think might help us improve the experience? Oh! And next time time you head out on the town with It's Juliet? Be share and tag us your pics on FB and/or Insta! Cheers, -It's Juliet Customer Relations.

Response from It's JulietJan 3, 2023

Hey Jared! Thank you SOOO much for the positive feedback! We absolutely LOVE hearing from our happy Customers. Why don't you drop us a message at [email protected], or shoot us a DM on FB or Insta! We'd love to see some examples of some of the outfits you've gotten from us! Best Regards, -It's Juliet Customer Relations.

Response from It's JulietJan 3, 2023

Hey Nicholas, Thank you for your feedback! We'd love to hear more from you about your experience with It's Juliet! Feel free to drop us a message at [email protected], or Drop shoot us a DM on FB or Insta! Oh! And if you post any pics in anything from us, be sure to tag us! Thanks again, -It's Juliet Customer Relations.

Response from It's JulietJan 2, 2023

Hey Jennifer, We're sorry to hear about this terrible experience; If you still have not received your refund please contact us at [email protected] or shoot us a DM on Facebook or Instagram, these messages will go directly to my team and we can get this taken care of for you right away! ItsJuliet.com is in a transitional state after a change in ownership back in September, and I'd like to make sure that your messages are going to the right place. Apologies again for this experience, please give us the chance to make things right. Best Regards, -It's Juliet Customer Relations.

Response from It's JulietJan 2, 2023

Hello Lindsay, First off allow me to apologize for the delay in shipping your product. If you woudn't mind contacting us at [email protected], or shooting us a DM on Facebook or Instagram the message will come directly to my team and we can get this resolved for you right away! So you know we ran into some major shortages in early december, but those issues have since been resolved, according to our records all outstanding orders from November and December have officially been shipped and should arrive within the next 5 business days at most. Please get in touch so we can make sure everything has been taken care of, and that you are fully satisfied. Best regards, -It's Juliet Customer Relations.

Response from It's JulietJan 2, 2023

Thank you very much for your feed back! We're delighted to know you're happy with your order. Be sure to tag us on Instagram or Facebook when you get some pics!

Response from It's JulietJan 2, 2023

Hey Shawna, Sorry again for the delays in shipping. We had a bit of a supply chain melt-down back in late November and had to make some big changes, your's was one of the first orders shipped from our new US Distribution center. Thank you again for your patience, and we look forward to taking care of you again soon! Be sure to tag us if you post any pics of you and your sister on Instagram or Facebook!