It's JulietReviews of itsjuliet.com

I came across this website when searching google for something specific. I checked the reviews at the time and they were all good. The company was legit so I proceeded to order from them. The first two times were great. Product was as described and pictured. Good price points and quality of items. On my second order, it did seem to take longer than us usual to ship so I reached out to customer support (Diamond) and she was great. Quick response and my package eneded up arriving the very next day. She offered me a discount on my next order since shipping had taken a little bit longer. I declined and told them to save it for one of those unruly customers that have zero understanding of that industry and how it works. I’ve worked in retail before and as a frequent online shopper, I understood that in this situation, it wasn’t the companies fault. That being said, I have since ordered two more times (both within a week of eachother) and that was in March of 2022. I haven’t received anything from those two orders. I’ve reached out to both the email on their website as well as the email I had communications with from before. Nothing. Their social media is still producing posts and the website is still offering sales. But no products being delivered. They did send out an email months later saying that due to supply shortages and shipping issues outside of their control, orders will be delayed but assured that they are getting the emails and working on things. Since I had great service with them prior to 2022, I don’t want to say that their company is a scam but I do want to share my experience since it seems to be a combination of most reviews. I would suggest that they should spend a little more time reaching back out to the people that have spent the money and are waiting rather than posting on social and offering sales on their site if they can’t even get the items or are having known shipping issues. Hope this helps.