It's JulietReviews of itsjuliet.com

I ordered a set from them in May of 2022. It is JUNE of 2023. I have never received my order and although promised they would refund me via venmo for the order I still, after multiple follow ups to them, have received nothing. Don’t order anything from them and do your research if they go under new ownership and change names and branding. No excuse. They are thrives who owe many refunds.

Ordered something nearly a year ago, received and email from them last July saying they changed ownership and to have patience. Still never received anything - responded to the email and the email is no longer in service.

What an absolute disappointment! Ordered pj’s for a bridal party, the order arrived late and sizes were small. Returned the products after being told I would receive a refund. Have not receive anything but the run around. Even after reporting them to the better business bureau and promise of a refund there has still been no refund issued.

This place is an ABSOLUTE SCAM. DO NOT ORDER FROM HERE. They are not a real company and you will never receive your order despite paying for it. PLEASE DO NOT ORDER FROM HERE THEY WILL STEAL YOUR MONEY!

DO NOT ORDER FROM THIS COMPANY!! I returned an item in December, received confirmation of return from both post office AND the company. No refund. They have ignored all correspondence since they confirmed they received my item. Now I’m trying to go through my bank! The item I ordered was also NOT as described!!

Would give them a --O if it was an option.  I placed an order for a sweatshirt well before Christmas and they give me a tracking number, which didn't work.  After filing a dispute with paypal (even though it wasn't their fault), my package happen to show up after Christmas when paypal got in touch with them.  I then returned the package since it was so late, and still haven't received my refund (it's been well over a month).  Once again, filed a dispute with paypal, and they graciously processed a refund for me.  They don't answer their phone, don't return email messages, and are overall just take your money!! Highly recommend you not purchase a thing from them.  They are a SCAM!

After a year of nothing and no money back… Someone finally contacted me back and asked for my PayPal or Venmo info on 1/14/23… I sent it and then nothing again!!!! I just can’t believe someone like this is still allowed to stay in business… so disappointing!!!!

Do not buy from this company! I bought an “Essential” hoodie sweatshirt and all of the letters were missing on it. The sweatshirt as 79$. The company does not answer their phone and does not return emails.