It's 4:20 Somewhere Online Head ShopIt's 4:20 Somewhere, the best online head shop and smoke shop - Buy bongs, water pipes, dab rigs & accs. Free same day discreet shipping, No BS customer service and low price+ guarantee.
It's 4:20 Somewhere Online Head Shop (its420somewhere.com) has 350 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Customer service was very nice, but product not so much, very thin glass, broke 2 already!!
Response from It's 4:20 Somewhere Online Head ShopOct 9, 2026
Hello, First, thank you for your order. If you have an issue with an item, please contact our customer service and let us take care of it. Items shouldn't break right away under normal use. Regards, Colin
customer
The product was of poor quality. The color started coming off immediately.
customer
The shipping time was excellent. The package arrived quickly and perfectly intact. I have bought other examples of the same product from Its 420 Somewhere in the past and I was pleased with the quality and durability. However, the quality of these accessories were of a quality less than I’m accustomed to. They were very thin and fragile. They malformed when exposed to high temperatures.
Response from It's 4:20 Somewhere Online Head ShopJan 22, 2025
Hello, sorry about the issue. Not sure why there was a difference is quality. If you would contact us, we'll gladly send out replacements, we appreciate your business. Our customers satisfaction is always our number goal.
Sherri M.
The piece I got was super nice untill I tried to clean it out.. I got the lava lamp bong but in dumping the water after my first use, I got some in the middle & it’s impossible to get out.. so now my bong had mold in the middle of it & I can’t use it anymore I only used it for 2 sessions…
Response from It's 4:20 Somewhere Online Head ShopDec 7, 2023
Hi Sherri, sorry to hear about the issues with cleaning your new bong. I wish you would have contacted us before leaving a neutral review, we would have gladly helped you out. I will look up your order and send you some info on how to remedy this issue so you can continue to use your bong. Thank you again for you business!! Steve
customer
One of my Bongs came broken
Response from It's 4:20 Somewhere Online Head ShopMay 15, 2022
Hello, First, thank you for your order. We're sorry to hear about the broken bong. We're wondering why you never contacted us in regards to this, but took the time to leave negative review. We would have gladly sent out an replacement immediately. Please visit our contact form on our website and choose the damaged item option. Once we get the info, we'll send a replacement right out. Sincerely, It's 4:20 Somewhere Support
Anthony
Love the art but the green portal fluid glass popped off. Hoping I can repair it but I’m disappointed.
Response from It's 4:20 Somewhere Online Head ShopMar 25, 2022
Hi Anthony, First, thank you for your order and review. I'm not sure why you never contacted us in regards to this issue. We stand behind every item we sell. We would have gladly taken care of this issue for you if you would have notified us. Unfortunately sometimes an item can arrived damaged, this does not happen very often, but when it does, we have no problem making it right. As you can see by our reviews, we always take care of any and all order issues. Regards, It's 420 Somewhere Support
