Baboon
Impecable support.
Impecable support. Always evolving. Good Experience.
Response from iTopSep 24, 2026
Thank you for the wonderful feedback! We're thrilled you had a great experience.

Since 2016, iTop has provided smart, intuitive, and secure software for desktop PCs and mobile devices, trusted by more than 20 million users globally.As a technology-oriented company, we are dedicated to helping users work, create, and play seamlessly through our core suite:** iTop VPN**: Next-level online privacy, security, and fast global connectivity.*** iTop Easy Desktop**: Smart PC desktop organization to keep your digital space neat and structured.** iTop Screen Recorder**: Effortless 4K/HD recording and screen capture for work, tutorials, and gaming.** Smart Game Booster**: FPS booster and ping reducer for maximum gaming performance.** iTop Voicy**: A free AI voice changer and soundboard for immersive gaming, streaming, and content creation.Our mission is to enable a safer, smarter, and more enjoyable digital experience for everyone. We continuously improve our products based on real user insights—feel free to share your feedback or reach out to our dedicated support team!
iTop (itopvpn.com) has 278 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listing278 approved reviews, newest moderated first
Baboon
Impecable support. Always evolving. Good Experience.
Response from iTopSep 24, 2026
Thank you for the wonderful feedback! We're thrilled you had a great experience.
David
Solved a problem I have too many months and updated my old version free
Response from iTopSep 21, 2026
Hello, Thank you for taking the time to share your good experience. We will keep improving our products and services.
Ehsan J.
Terrible experience and fraudulent practice! I purchased a 1-month subscription ($11.99, Order ID: MQ9D02H2DG), but their VPN service is completely non-functional in Iran. Their own support agent (Eva) explicitly admitted in writing that they do not support users in Iran. Despite this written confirmation, they refuse to refund my money and are keeping funds for a service they cannot deliver. This is a scam—selling non-working services and refusing refunds. Refund my money immediately, or this case will be escalated to consumer protection authorities and payment dispute networks!
Response from iTopSep 21, 2026
Hello, Sorry to hear that you have had such a bad experience with our product and service. Yes, iTop VPN does not work in Iran; we should set it as unavailable in your region on the App Store. Since you've already purchased it, you can only contact Apple to request a refund: https://reportaproblem.apple.com/. If your time limit for requesting a refund has expired, please contact our customer service team, and we may change the product for you or offer service time for our other products as compensation. Thanks for your understanding,
Jamie G.
I have used the Itop screen recorder for a long time and have never updated from version 3. I had a lifetime license, but there have been many updates with great new features since my version. The support I received from Joyce to update was fantastic. I explained my situation, and she responded quickly and helped me resolve it. I have the newest version now and am very happy with the product.
Response from iTopSep 18, 2026
Thank you for taking the time to share your good experience. We are glad to know that you are satisfied with our service. If you have any questions or suggestions, please feel free to let us know. We value your feedback, and we will keep improving our product and services.
Georget P.
No real answer for my ticket. The problem has been discover by me
Response from iTopSep 17, 2026
Hello, sorry to hear that you are unsatisfied with our service. Would you please let us know more details via a ticket so we can help you to resolve your concerns?
Cole M.
Clear easy response to my question. Thanks
Response from iTopSep 17, 2026
Thank you so much for the 5-star review! If you have any questions or suggestions, please feel free to let us know. We value your feedback, and we will keep improving our products and services.
Marco.G.
Assistenza al top e velocità nel rispondere N1.
Response from iTopSep 17, 2026
Grazie per la recensione! Siamo felicissimi che tu abbia avuto un'ottima esperienza con il nostro servizio.
Albert S.
The best VPN so far!!
Response from iTopSep 11, 2026
Dear Albert Steward, thank you for taking the time to share your positive experience. We are committed to rolling out more updates to make your experience even better. Have a nice day.