itoolmax.comReviews of itoolmax.com

Re bonjour, Je vous donne suite de mon chargeur qui était défectueux; Comme promis, ont m’a envoyé un nouveau chargeur très vite. Sans complication et j’ai été très surprise de le recevoir aussi vite. Je remercie l’équipe de cette compagnie qui prend soin de bien lire les émails et surtout de tout faire pour nous aider . Une cliente très satisfaite Sylvie D.

I ordered my husband the weed eater with the saw blade attachment. He loved it, it did an awesome job cleaning fence rows. After a short time using it the blade would not turn. I sent email letting customer service know what was going on with it. After more emails along with pictures and videos of what was happening they sent part for us to replace. We did that it still didn’t work. After more communication they decided it was a problem with the shaft that holds the blade was the problem so, they replaced the weed eater with a new. My husband was like a kid with a new toy when we received the replacement . We have purchased other items in the past from IToolMax and have always been pleased with the product and the customer service.

UPDATE…We received an explanation from I tool max and an apology and most importantly….The 16”Snow Shovel. It was late, they explained that they were overwhelmed with Christmas Orders and basically dropped the ball on guarantee date. I can not ask for more than what I have received.!Thank You IToolmax Lorri

Gifted for Christmas. Arrived quickly. Communication with company prompt and professional. Packaged securely. Looks and feels like good quality. Pricing is competitive to other similar devices. Battery charged fast, started up immediately. Waiting to try it out when it snows in the next week. So far it is exactly as advertised!

Excellent product, he loves it

I had a battery that had a faulty hinge and wouldn't detach once it was on. The button was broken. They shipped me a new battery, I had to pry the faulty battery off with a screw driver and it will not work. Thanks for replacing the battery for me!

I contacted iTool about not receiving my order. They contacted me right away offering to help. My order was delivered to wrong address and I received it later. Customer service is AWESOME! I will definitely purchase from them again

Refunded half of the cost of the flying witch so I was happy with that