Neall C.
wall-mounted-steel-storage-rac
I bought 8 steel storage brackets, some £360.00 and every one is faulty, poorly designed and not fit for purpose, the bottom support, under no strain or weight is angled down some15 deg and is dangerous to contemplate putting any load on. I am in the installation business so every one is fitted correctly. They will not accept responsibility for this inadequately designed product, an offer of 10% is ludicrous as they are totally unsafe.
Response from itoolmax.comNov 7, 2024
Hello. We understand your frustration and apologize for any inconvenience this may cause you. Please accept our sincere apologies. We will arrange someone to follow up on your order further. Please check your email. Thank you. If you are in a hurry, you can contact us online (we promise to respond within 24 hours) or send an email to [email protected].

